SOC Security Monitor: CCTV & Alarm Alerts

University of Texas Southwestern Medical Center; Dallas (TX); Presencial; USD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

PPO medical plan

Paid Time Off

Retirement TRS

Paid Parental Leave

Tuition Reimbursement

Public Service Loan Forgiveness (PSLF)

Descripción de la vacante

UT Southwestern Medical Center in Dallas seeks a Security Monitoring Specialist to provide continuous monitoring and reporting of security-related systems within the SOC. You will observe CCTV, alarms, and other security alerts and communicate events to the University Police Communications Center to ensure safe hospital operations.

The role requires attention to detail, the ability to work under pressure, and collaboration with on-site security staff.

Formación

• High School Diploma or equivalent required.
• 1 year of experience in security, monitoring, dispatching, or related public safety role.
• Experience in a hospital, behavioral health, or control-room environment beneficial.

Responsabilidades

• Monitors CCTV systems covering exterior areas, entrances/exits, hallways, and other designated security-only locations.
• Observes and identifies potential security issues, suspicious activity, or safety concerns and notifies the University Police Communications Center for appropriate response.
• Monitors electronic access control alarms (door forced/held alarms, unauthorized attempts, system troubles) and escalates findings per University Police departmental procedures.
• Monitors and responds to duress/panic alarm activations by ensuring timely communication to the University Police Communications Center.
• Maintains detailed and accurate documentation of all observed incidents, alarms, system notifications, and communications.
• Performs basic system checks and reports malfunctioning cameras, offline devices, alarm anomalies, or recording issues to Electronic Security personnel.
• Supports the University Police Communications Center by providing real-time camera observations during unfolding security situations or officer-initiated requests.
• Retrieves video clips or assists personnel in identifying camera locations and timestamps for investigative purposes, following chain-of-custody and data-access protocols.
• Coordinates with on-site contract security officers by relaying observed activity and supporting facility access management when requested.
• Ensures compliance with privacy, confidentiality, and hospital security practices.
• Performs other duties as assigned.

Conocimientos

CCTV systems

Alarm monitoring

Attention to detail

Team communication

Multitasking

Educación

High School Diploma

Descripción del empleo

UT Southwestern Medical Center in Dallas seeks a Security Monitoring Specialist to provide continuous monitoring and reporting of security-related systems within the SOC. You will observe CCTV, alarms, and other security alerts and communicate events to the University Police Communications Center to ensure safe hospital operations.

The role requires attention to detail, the ability to work under pressure, and collaboration with on-site security staff.