Evening SOC Operator - CCTV & Incident Response

Securitas Security Services USA, Inc.; Waltham (MA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan

PTO

Paid training and career development

Job summary

Securitas Security Services USA, Inc. seeks a dependable SOC Operator to support daily site security operations. You will monitor security systems, respond to alarms, and document incidents to help keep people and property safe.

The role requires effective communication and the ability to stay calm in a fast-paced environment. FT & PT shifts are available on the 2nd shift (3pm–11pm). Experience in a SOC or related role is preferred, with familiarity in CCTV, access control, and incident

Qualifications

• Experience in a security operations center, dispatch, or related role preferred.
• Familiarity with CCTV, access control, alarm monitoring, or incident systems is a plus.
• Ability to follow procedures and report accurately.

Responsibilities

• Monitor CCTV, alarms, access control, and other security technologies.
• Respond to incidents per established procedures and document actions.
• Report alarms, emergencies, and events to appropriate personnel.
• Maintain daily logs and incident reports with accurate details.
• Monitor access activity and report unauthorized or suspicious actions.
• Communicate with security staff, leadership, responders, and other teams as needed.
• Follow emergency protocols, including escalation and response.
• Maintain confidentiality of sensitive security information.
• Perform additional duties to support site security operations.

Skills

Attention to detail

Multi-tasking

Effective communication

Calm under pressure

Basic computer skills

Tools

CCTV systems

Access control

Alarm monitoring

Job description

Securitas Security Services USA, Inc. seeks a dependable SOC Operator to support daily site security operations. You will monitor security systems, respond to alarms, and document incidents to help keep people and property safe.

The role requires effective communication and the ability to stay calm in a fast-paced environment. FT & PT shifts are available on the 2nd shift (3pm–11pm). Experience in a SOC or related role is preferred, with familiarity in CCTV, access control, and incident