SOC-Driven TechOps Administrator I — Onsite Atlanta

Piper Companies; Atlanta (GA); Presencial; USD 117.000 - 143.000; Jornada completa

Descripción de la vacante

Zachary Piper Solutions seeks a TechOps Administrator I to support a Secure Operations Center (SOC) environment delivering 24x7x365 operational support for Azure core and Office 365 platforms. This onsite role in Atlanta, GA requires a TS/SCI Full Scope Polygraph and will play a key role in maintaining system availability and supporting deployments.

Responsibilities include monitoring deployment flows, assisting outage recovery, updating SOPs, and coordinating with cross-functional teams.

Formación

• Active TS/SCI clearance with Full Scope Polygraph required.
• Bachelor's degree or equivalent IT training and hands-on experience.
• Strong customer service mindset and communication skills.
• Ability to work in a fast-paced environment with shifting priorities.
• Willingness to support 24/7 shift work.
• Experience with outage response and incident management preferred.

Responsabilidades

• Monitor deployment flow and escalate issues as needed.
• Coordinate with cross-functional teams during outages.
• Execute deployment scripts and operational procedures.
• Document investigative and recovery actions for audits.
• Update SOPs and technical documentation.
• Support secure work area operations and hardware deployments.

Educación

Bachelor's Degree in a related field or equivalent combination of IT training and hands-on experience

Descripción del empleo

Zachary Piper Solutions seeks a TechOps Administrator I to support a Secure Operations Center (SOC) environment delivering 24x7x365 operational support for Azure core and Office 365 platforms. This onsite role in Atlanta, GA requires a TS/SCI Full Scope Polygraph and will play a key role in maintaining system availability and supporting deployments.

Responsibilities include monitoring deployment flows, assisting outage recovery, updating SOPs, and coordinating with cross-functional teams.