SNFD Lead Barista

Hegg Companies, Inc.; Sioux Falls, Northern (SD, KY); Hybrid; USD 14,000 - 20,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Life Insurance

Paid Time Off

Lifestyle Spending Account $500

Perfect Attendance Bonus Plan

Referral Bonus Plan

Employer-matched 401-k

Job summary

Hegg Companies, Inc. in Sioux Falls, SD is seeking a Full Time Service Worker to assist in daily store operations and guest service. The role requires weekend/evening availability and pays a starting wage with tips. The position emphasizes hospitality, staff coordination, and adherence to brand standards.

Key duties include handling guest needs, coaching staff, and maintaining health and safety guidelines while contributing to a positive, productive work environment.

Qualifications

• Ability to be on feet for up to 8 hours.
• Ability to lift up to 40 lb.
• Detail oriented.
• Customer service experience helpful.
• Works well alone and with others.

Responsibilities

• Assists the Store Manager with placement, training, and motivation of hotel staff to generate high productivity and morale.
• Manage daily operations of the store to meet brand standards.
• Resolve guest complaints professionally and efficiently.
• Implement new ideas for product presentation to enhance guest experience.
• Maintain calm demeanor during high volume or unusual events to ensure customer satisfaction.
• Represent the spirit of hospitality per Hegg Hospitality values.
• Assist in managing staffing levels to ensure partner development and cost control.
• Ensure team follows health, safety, and sanitation guidelines.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Service Workers Sioux Falls, SD, US

7 days ago Requisition ID: 1278

Salary Range: $17.00 To $17.00 Annually

NEW STARTING WAGE PLUS TIPS!! Must be available most weekends and evenings!

Role Summary: Strives to exceed customer needs and expectations as well as build customer relations. Assists the Store Manager with the placement, training, and motivation of hotel staff to generate high productivity, retention, and morale. Effectively manage daily operations of the store to meet Starbucks and brand standards. Responsible for other duties as assigned.

Key Outcomes:

• Addresses and resolves all guest complaints professionally and efficiently through direct interactions, staff support, and other available resources
• Implements new creative ideas for the presentation and delivery of products to enhance guest experience
• Maintains a calm demeanor and smooth communication during periods of high volume or unusual events to ensure customer satisfaction
• Interacts with guests to ensure that their expectations are being met by representing the spirit of hospitality according to the culture and values of Hegg Hospitality
• Assists in managing with integrity and knowledge, and sets goals for staff by developing organizational capabilities and modeling teamwork
• Practices effective communication in store and between partners, and provides ongoing mentoring and training in ways that enhance performance create a positive environment
• Effectively aids in managing store staffing levels to ensure partner development, maintain store operational requirements, and control costs
• Ensure that team members follow health, safety, and sanitation guidelines for all products
• Invests in our three core values of the Hegg vision:
  • We Always Find a Way
  • Be Better Every Day
  • We Are Better Together

Benefits include:

**Depending on hours worked:

• **Health Insurance
• **Vision Insurance
• **Life Insurance
• Paid Time Off
• $500 Lifestyle Spending Account
• Perfect Attendance Bonus Plan
• Referral Bonus Plan
• Employer-matched 401-k

REQUIREMENTS:

Ability to be on feet for up to 8 hours.
Ability to lift up to 40 lb.
Detail oriented.
Customer service experience helpful.
Works well alone and with others.

An Equal Opportunity / Aff... Employer

NOTICE TO APPLICANTS: APPLICANTS FOR EMPLOYMENT WITH HEGG COMPANIES, INC./HEGG HOSPITALITY, MUST PASS A PRE-EMPLOYMENT BACKGROUND INVESTIGATION. ANY OFFER OF EMPLOYMENT IS CONTINGENT UPON SUCCESSFULLY PASSING THE COMPANY PRE-EMPLOYMENT SCREENING.