Sneaker Sales Associate — Customer-Driven & Product Expert

Warrior Sports, Inc.; New York (NY); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Medical insurance (traditional plan)

Dental insurance

Vision insurance

401K

Lifestyle & growth perks

Job summary

New Balance is hiring Retail Sales Associates for our NYC SoHo location. You will deliver exceptional customer service, apply product knowledge, and guide customers through the shopping and checkout process while representing the New Balance brand.

The role emphasizes selling skills, floor upkeep, and safety, with a focus on helping customers find the right fit and understanding promotions. Weekend and holiday availability is beneficial.

Qualifications

• Must be 18 years of age or older.
• Strong customer service and verbal communication skills.
• Past retail experience preferred, but not necessary.
• Ability to quickly perform basic math.
• Willingness to work a flexible schedule that may include weekends and holidays.
• Familiarity with cash register functions.

Responsibilities

• Provide customer service using proper selling techniques, product knowledge, and the GUEST service model.
• Greet and make customer contact.
• Understand the customer's needs.
• Educate the customer on product features and benefits.
• Solve customer problems and answer questions.
• Transact the sale through suggestive selling and closing.
• Correctly measure and fit customers with appropriate NB product.
• Inform customers about promotions and ensure items are labeled and priced.

Skills

Customer service

Cash handling

Verbal communication

Teamwork

Basic math

Job description

New Balance is hiring Retail Sales Associates for our NYC SoHo location. You will deliver exceptional customer service, apply product knowledge, and guide customers through the shopping and checkout process while representing the New Balance brand.

The role emphasizes selling skills, floor upkeep, and safety, with a focus on helping customers find the right fit and understanding promotions. Weekend and holiday availability is beneficial.