Sneaker Retail Sales Associate – Customer Experience Pro

New Balance; San Jose (CA); Sur place; USD 25 000 - 33 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401K

Lifestyle reimbursement

Tuition reimbursement

Mentorship programs

Vacation time & holidays

Résumé du poste

New Balance seeks Retail Sales Associates to ensure smooth store operations and exemplary service at Santana Row, CA. You will use product knowledge to guide customers, perform accurate fittings, and support promotions while maintaining a welcoming floor presence.

The role emphasizes teamwork, reliable cash handling, and flexibility to work weekends and holidays, with competitive hourly pay reflecting experience and location.

Qualifications

• Must be 18 years of age or older.
• Should be a people person with strong interpersonal skills.
• Past retail experience is preferred but not required.
• Excellent customer service and verbal communication abilities.
• Team-oriented with the ability to flourish in a busy environment.
• Familiarity with cash registers and basic math.
• Willingness to work weekends and holidays.
• Physical ability to lift and move products as needed.

Responsabilités

• Provide customer service using proper selling techniques and product knowledge.
• Correctly measure and fit customers with appropriate NB product.
• Inform customers about current promotions and offers.
• Keep the sales floor neat, organized, and well stocked.
• Ensure items are labeled and priced accurately.
• Protect products by monitoring floor stock and reporting issues.
• Follow safety regulations and report accidents or near misses.

Connaissances

Customer Service

Team Player

Cash Handling

Basic Math

Flexible Scheduling

Verbal Communication

Outils

POS System

Description du poste

New Balance seeks Retail Sales Associates to ensure smooth store operations and exemplary service at Santana Row, CA. You will use product knowledge to guide customers, perform accurate fittings, and support promotions while maintaining a welcoming floor presence.

The role emphasizes teamwork, reliable cash handling, and flexibility to work weekends and holidays, with competitive hourly pay reflecting experience and location.