SNAP & Workforce Coordination Specialist

State of Nebraska; Grand Island (NE); On-site; USD 29,000 - 36,000; Full time

Job summary

The State of Nebraska's Health and Human Services - Office of Economic Assistance seeks a Workforce Coordinator in Grand Island, NE (also serving Lincoln, North Platte, Scottsbluff). The role involves assisting customers with SNAP E&T and working with the Nebraska DOL to help achieve self-sufficiency.

You will handle face-to-face and phone interactions, gather financial/demographic data, update databases, and prepare correspondence while coordinating with local programs and resources.

Qualifications

• Post high school coursework or training in a related field or experience in client development and case management.
• Ability to gather financial and demographic information from customers.
• Experience with data entry and using databases to update records.

Responsibilities

• Work with SNAP Employment and Training (E&T) and Nebraska Department of Labor programs.
• Interact with customers face-to-face and by telephone to gather information.
• Conduct community outreach and document customer information in databases.
• Prepare correspondence and manage multiple computer systems efficiently.

Skills

Data entry

Telephone support

Case management

Multi-tasking

Communication skills

Customer focus

Time management

Webinar learning

Education

Post-secondary coursework in social/behavioral sciences or related field

Tools

Database software

Job description

The State of Nebraska's Health and Human Services - Office of Economic Assistance seeks a Workforce Coordinator in Grand Island, NE (also serving Lincoln, North Platte, Scottsbluff). The role involves assisting customers with SNAP E&T and working with the Nebraska DOL to help achieve self-sufficiency.

You will handle face-to-face and phone interactions, gather financial/demographic data, update databases, and prepare correspondence while coordinating with local programs and resources.