SNAP Deputy Director - FIA Operations & Compliance

Hra/Dept of Social Services; New York (NY); In loco; USD 65.000 - 90.000; Tempo pieno

Descrizione del lavoro

The City of New York’s Department of Social Services seeks a Principal Administrative Associate, III to serve as a SNAP Deputy Director within FIA. The role directs day-to-day operations at SNAP centers, guiding supervisors and ensuring accurate eligibility determinations and timely benefits processing.

Responsibilities include interpreting federal/state rules, coordinating with the Fair Hearing unit, auditing cases with OQA, and implementing new SNAP policies while monitoring outcomes and

Competenze

• Must have a baccalaureate degree and two years of satisfactory full-time clerical/administrative experience, with at least one year in supervisory capacity.
• Alternative: associate degree or 60 credits and three years of similar experience including one year supervisory.
• Or a four-year high school diploma with four years of clerical/administrative experience including one year supervisory.
• Education/experience equivalent to the above, with one year of supervisory/administrative experience required.

Mansioni

• Coordinate and provide guidance to section supervisors overseeing food stamps reception, application, and recertification units at each site.
• Interpret Federal and State procedures to resolve eligibility issues and liaise with Fair Hearing unit for documentation.
• Monitor site operations; authorize emergency appointments and payments as needed.
• Review weekly activities and prepare statistical reports for Site and Regional Managers.
• Liaise with Office of Quality Assurance to audit cases and ensure compliance with agency guidelines and laws.
• Oversee implementation of new/revised food stamp policies and monitor client scheduling and processing outcomes.

Formazione

Baccalaureate degree + 2 yrs admin exp

Associate degree + 3 yrs admin exp

HS diploma + 4 yrs admin exp

Education/experience equivalent with supervisory exp

Descrizione del lavoro

The City of New York’s Department of Social Services seeks a Principal Administrative Associate, III to serve as a SNAP Deputy Director within FIA. The role directs day-to-day operations at SNAP centers, guiding supervisors and ensuring accurate eligibility determinations and timely benefits processing.

Responsibilities include interpreting federal/state rules, coordinating with the Fair Hearing unit, auditing cases with OQA, and implementing new SNAP policies while monitoring outcomes and