SNAP Deputy Director, Operations

City of New York; New York (NY); On-site; USD 70,000 - 100,000; Full time

Job summary

City of New York seeks a Principal Administrative Associate at the SNAP Deputy Director level to oversee day-to-day SNAP center operations, ensuring timely eligibility determinations and benefits issuance. Position requires coordinating supervisors, interpreting Federal/State rules, and liaising with the Fair Hearing unit.

The role involves monitoring activities, authorizing emergency payments, and producing weekly performance reports to guide improvements, under FIA/SNAP leadership.

Qualifications

• Bachelor's degree plus 2 years of progressively responsible clerical/administrative work, with 1 year in a supervisory/admin capacity.
• Associate degree or 60 credits and 3 years of similar clerical/administrative experience, including 1 year supervisory.
• Four-year high school diploma or equivalent with 4 years of clerical/administrative experience including 1 year supervisory.
• Equivalency allowing substitution with education/experience, with 1 year supervisory experience required.

Responsibilities

• Coordinate and guide section supervisors overseeing food stamps reception, applications and recertification processing units.
• Interpret federal/state procedures to resolve eligibility issues and liaise with Fair Hearing unit for proper adjudication.
• Monitor operations, authorize emergency payments, and advise on difficult cases.
• Prepare weekly activity reports detailing Food Stamp caseloads for management and identify improvements.

Skills

Administrative experience

Supervisory experience

Education

Bachelor's degree + 2 years admin experience

Associate degree + 3 years admin experience

High school diploma + 4 years admin experience

Education/experience equivalent with supervisory experience

Job description

City of New York seeks a Principal Administrative Associate at the SNAP Deputy Director level to oversee day-to-day SNAP center operations, ensuring timely eligibility determinations and benefits issuance. Position requires coordinating supervisors, interpreting Federal/State rules, and liaising with the Fair Hearing unit.

The role involves monitoring activities, authorizing emergency payments, and producing weekly performance reports to guide improvements, under FIA/SNAP leadership.