Smokehouse Pit Master

Lowes Foods, Llc.; Hanahan (SC); On-site; USD 17,000 - 25,000; Full time

Job summary

Lowes Foods in Hanahan, SC is seeking a Pit Master for its Smokehouse department. You will lead guest interactions with a fun, energetic approach and ensure top-notch service on the sales floor and in the Smokehouse.

You will maintain product quality, sanitation, and department standards while training staff and engaging guests through samples and upsell opportunities, in a fast-paced environment.

Qualifications

• Friendly, energetic and outgoing personality.
• Active guest engagement with a fun approach.
• Willingness to perform in front of large crowds and draw attention to Smokehouse.
• Ability to multitask and stay organized.
• Readiness to train and supervise others.
• Experience with meat/food handling and HACCP knowledge.

Responsibilities

• Be the Pit Master on the sales floor with a focus on smoked meat excellence.
• Interact with guests and hosts to create a fun, engaging environment.
• Ensure Smokehouse staff provide friendly, engaging service.
• Engage guests through samples and suggestive selling.
• Demonstrate superior guest service at all times.
• Perform duties outlined in the Pit Master performance description.
• Operate the department according to merchandising and operational standards.
• Maintain product quality and sanitation per Lowes Foods standards.
• Provide guidance and training to Smokehouse staff.

Skills

Guest service

Engagement

Multitasking

Teamwork

Communication

Public speaking

Lifting 25 lbs

Meat/food safety

Training/mentoring

Job description

Overview

It’s an exciting time to join Lowes Foods! In addition to being part of a family-owned and growing company, we offer great pay and excellent benefits.

• Medical
• Dental
• Vision
• 401K and Pension Plan
• a discount for shopping
• paid time off
• weekly pay
• and more!

To grow community through building guest loyalty and providing personal guest interactions that build genuine relationships with guests and result in a brand-aligned experience while maintaining operating standards.

Responsibilities

• 1. While on the sales floor, become the Pit Master, the one person in the store with a blinding dedication to all things smoked meat
• 2. Interact with guests and hosts in a fun and friendly manner to create an engaging environment for all guests
• 3. Ensure all smokehouse staff provides fun, friendly and engaging service
• 4. Actively engage guests through freshly prepared Smokehouse samples and suggestive selling
• 5. To personally demonstrate superior guest service at all times
• 6. To perform activities outlined in the Pit Master character performance description
• 7. Operate the department according to strict merchandising and operational standards
• 8. Ensure the quality of product for sale meets Lowes Foods standards
• 9. Maintain sanitation and safety throughout the department according to Lowes Foods standards
• 10. Provide guidance, orientation, training and feedback to ensure Smokehouse staff achieves satisfactory performance standards
• 11. Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards
• 12. Maintain HACCP required product information log sheets as necessary
• 13. Perform light meat cutting duties as needed
• 14. Perform all other duties as assigned by management
• 15. Perform PA announcements

Qualifications

• 1. Friendly, energetic and outgoing personality
• 2. Must be able to actively engage guests and be willing to have fun with our guests
• 3. Willingness to perform in front of large crowd and draw attention to the Smokehouse department
• 4. Ability to perform multiple tasks, simultaneously
• 5. Ability to stay in character
• 6. Ability to work well with others
• 7. Ability to lift 25 lbs. consistently and 50 lbs. occasionally
• 8. Previous meat cutting/trimming experience
• 9. Previous Culinary knowledge and/or background preferred
• 10. Ability to read and understand information and direction
• 11. Knowledge of deli as well as meat department operations
• 12. Ability to supervise people including training and development
• 13. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job
• 14. Effective communication, guest service and selling skills
• 15. Must be at least 18 years old
• 16. Ability to bend, kneel and stand for extended periods of time
• 17. Ability to effectively communicate with, and take direction from supervision
• 18. Ability to work well with computers
• #LI-PB1