Smokehouse Pit Master

Lowes Foods, LLC; Charleston (SC); On-site; USD 19,000 - 30,000; Full time

Job summary

Lowes Foods, LLC is seeking a dedicated Pit Master to lead the Smokehouse department in Charleston. You will engage guests with a fun, high-energy presence and demonstrate products through samples and service excellence.

The role requires maintaining standards, guiding staff, and ensuring product quality while upholding sanitation and safety. You will perform duties from meat preparation to stocking, training, and occasional PA announcements, staying in character and actively driving guest

Qualifications

• Friendly and energetic demeanor suitable for engaging guests.
• Ability to perform in front of crowds and stay in character.
• Experience in meat cutting or culinary environment preferred.
• Capable of multitasking and following standards with accuracy.
• Strong communication and guest-service skills.

Responsibilities

• Be the Pit Master on the sales floor with dedication to smoked meats.
• Interact with guests to create a fun, engaging environment.
• Provide friendly service and maintain department standards.
• Demonstrate product through samples and suggestive selling
• Deliver superior guest service at all times
• Follow the Pit Master performance description
• Operate department per merchandising and operational standards
• Ensure product quality meets company standards
• Maintain sanitation and safety across the department
• Guide, train, and provide feedback to staff
• Handle product prep, receiving, ordering, stocking, and service as needed
• Maintain HACCP logs as required
• Assist with light meat cutting duties
• Perform other duties as assigned
• Make PA announcements

Skills

Friendly personality

Engage guests

Fun and energetic

Public performance in front of crowd

Multi-tasking

Character embodiment

Team collaboration

Lifting ability (25 lbs)

Lifting occasionally (50 lbs)

Reading and following directions

Computer literacy

Meat department knowledge

Supervisory/training ability

Willingness to learn multiple tasks

Strong guest service and selling

18+ age requirement

Sanitation and safety adherence

Education

Culinary knowledge/background preferred

Job description

Overview

It's an exciting time to join Lowes Foods! In addition to being part of a family-owned and growing company, we offer great pay and excellent benefits including Medical, Dental, and Vision, 401K and Pension Plan, a discount for shopping, paid time off, weekly pay, and more!

To grow community through building guest loyalty and providing personal guest interactions that build genuine relationships with guests and result in a brand-aligned experience while maintaining operating standards.

Responsibilities

1. While on the sales floor, become the Pit Master, the one person in the store with a blinding dedication to all things smoked meat

2. Interact with guests and hosts in a fun and friendly manner to create an engaging environment for all guests

3. Ensure all smokehouse staff provides fun, friendly and engaging service

4. Actively engage guests through freshly prepared Smokehouse samples and suggestive selling

5. To personally demonstrate superior guest service at all times

6. To perform activities outlined in the Pit Master character performance description

7. Operate the department according to strict merchandising and operational standards

8. Ensure the quality of product for sale meets Lowes Foods standards

9. Maintain sanitation and safety throughout the department according to Lowes Foods standards

10. Provide guidance, orientation, training and feedback to ensure Smokehouse staff achieves satisfactory performance standards

11. Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards

12. Maintain HACCP required product information log sheets as necessary

13. Perform light meat cutting duties as needed

14. Perform all other duties as assigned by management

15. Perform PA announcements

Qualifications

1. Friendly, energetic and outgoing personality

2. Must be able to actively engage guests and be willing to have fun with our guests

3. Willingness to perform in front of large crowd and draw attention to the Smokehouse department

4. Ability to perform multiple tasks, simultaneously

5. Ability to stay in character

6. Ability to work well with others

7. Ability to lift 25 lbs. consistently and 50 lbs. occasionally

8. Previous meat cutting/trimming experience

9. Previous Culinary knowledge and/or background preferred

10. Ability to read and understand information and direction

11. Knowledge of deli as well as meat department operations

12. Ability to supervise people including training and development

13. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job

14. Effective communication, guest service and selling skills

15. Must be at least 18 years old

16. Ability to bend, kneel and stand for extended periods of time

17. Ability to effectively communicate with, and take direction from supervision

18. Ability to work well with computers