Smokehouse Pit Master

Lowes Foods, LLC; Pittsboro (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Lowes Foods, LLC in Pittsboro, NC is seeking a dedicated Smokehouse Pit Master to lead guest experiences around our smoked meats. You will engage guests with energy, manage light cutting, and ensure department standards and sanitation are met.

Training and supervising Smokehouse staff, plus daily product quality checks, are key responsibilities. Daily duties include preparing samples, performing duties with a friendly, crowd-friendly approach, and partnering with management to ensure a superior

Qualifications

• Friendly, energetic, and outgoing personality.
• Active guest engagement and willingness to have fun.
• Ability to perform in front of large crowds.
• Ability to multitask and manage multiple duties.
• Maintain character and work well with others.
• Lift 25 lbs regularly; 50 lbs occasionally.
• Prior meat cutting/trimming experience.
• Culinary knowledge or background preferred.
• Read and follow directions; understand deli/meat ops.
• Supervise and train others; strong communication.

Responsibilities

• On the sales floor, embrace the Pit Master role with dedication to smoked meats.
• Engage guests and hosts to create a fun, engaging environment.
• Ensure staff provide friendly, engaging service and upsell samples.
• Demonstrate superior guest service and operate to standards.
• Perform product prep, receiving, stocking and light cutting as needed.
• Maintain HACCP logs and department sanitation per standards.
• Provide guidance, orientation, and feedback to staff.
• Work with department to uphold merchandising and quality.
• Handle announcements and general duties as directed by management.

Skills

Friendly personality

Guest engagement

Multitasking

Staying in character

Team collaboration

Physical stamina

Meat cutting experience

Culinary knowledge

Communication skills

Computer proficiency

Job description

Overview

To grow community through building guest loyalty and providing personal guest interactions that build genuine relationships with guests and result in a brand-aligned experience while maintaining operating standards.

Responsibilities

1. While on the sales floor, become the Pit Master, the one person in the store with a blinding dedication to all things smoked meat

2. Interact with guests and hosts in a fun and friendly manner to create an engaging environment for all guests

3. Ensure all smokehouse staff provides fun, friendly and engaging service

4. Actively engage guests through freshly prepared Smokehouse samples and suggestive selling

5. To personally demonstrate superior guest service at all times

6. To perform activities outlined in the Pit Master character performance description

7. Operate the department according to strict merchandising and operational standards

8. Ensure the quality of product for sale meets Lowes Foods standards

9. Maintain sanitation and safety throughout the department according to Lowes Foods standards

10. Provide guidance, orientation, training and feedback to ensure Smokehouse staff achieves satisfactory performance standards

11. Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards

12. Maintain HACCP required product information log sheets as necessary

13. Perform light meat cutting duties as needed

14. Perform all other duties as assigned by management

15. Perform PA announcements

Qualifications

1. Friendly, energetic and outgoing personality

2. Must be able to actively engage guests and be willing to have fun with our guests

3. Willingness to perform in front of large crowd and draw attention to the Smokehouse department

4. Ability to perform multiple tasks, simultaneously

5. Ability to stay in character

6. Ability to work well with others

7. Ability to lift 25 lbs. consistently and 50 lbs. occasionally

8. Previous meat cutting/trimming experience

9. Previous Culinary knowledge and/or background preferred

10. Ability to read and understand information and direction

11. Knowledge of deli as well as meat department operations

12. Ability to supervise people including training and development

13. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job

14. Effective communication, guest service and selling skills

15. Must be at least 18 years old

16. Ability to bend, kneel and stand for extended periods of time

17. Ability to effectively communicate with, and take direction from supervision

18. Ability to work well with computers

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