Smokehouse Guest Experience Specialist

Lowes Foods, LLC; Hickory (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Lowes Foods, LLC is seeking a friendly, energetic individual for our Smokehouse department to deliver fun, engaging service and build guest loyalty through story-selling and fresh samples.

You will operate the Smokehouse according to merchandising and safety standards, ensure product quality, and perform prep, receiving, stocking, and occasional light meat cutting while upholding HACCP logs. PA announcements may be part of the role.

Qualifications

• Friendly, energetic and outgoing personality.
• Must be able to actively engage guests and be willing to have fun with our guests.
• Willingness to perform in front of large crowd and draw attention to the Smokehouse department.
• Ability to perform multiple tasks, simultaneously.
• Ability to work well with others.
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
• Previous meat cutting/trimming experience.
• Previous Culinary knowledge and/or background preferred.
• Ability to read and understand information and direction.
• Knowledge of deli as well as meat department operations.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Effective communication, guest service, and selling skills.
• Must be at least 18 years old.
• Ability to bend, kneel and stand for extended periods of time.
• Ability to effectively communicate with, and take direction from supervision.
• Ability to work well with computers.

Responsibilities

• Provides fun, friendly and engaging service
• Actively engage guests through freshly prepared Smokehouse samples and story-selling
• Perform activities outlined in the Pit Master character performance description
• Operate the department according to strict merchandising and operational standards
• Ensure the quality of product for sale meets Lowes Foods standards
• Maintain sanitation and safety throughout the department according to Lowes Foods standards
• Perform product preparation, receiving, ordering, stocking and guest service as necessary to achieve standards
• Maintain HACCP required product information log sheets as necessary
• Perform light meat cutting duties as needed
• Perform all other duties as assigned by management
• Perform PA announcements

Skills

Friendly personality

Guest engagement

Public speaking

Multitasking

Teamwork

Lifting ability

Meat cutting

Culinary background

Reading comprehension

Deli & meat knowledge

Willingness to learn

Communication & selling

Age 18+

Physical stamina

Follow directions

Computer skills

Job description

Lowes Foods, LLC is seeking a friendly, energetic individual for our Smokehouse department to deliver fun, engaging service and build guest loyalty through story-selling and fresh samples.

You will operate the Smokehouse according to merchandising and safety standards, ensure product quality, and perform prep, receiving, stocking, and occasional light meat cutting while upholding HACCP logs. PA announcements may be part of the role.