SMB Solutions Director

LinkedIn; Nebraska; Hybrid; USD 113,000 - 160,000; Full time

Benefits offered by this job

Annual bonus

Stock options

Benefits package

Job summary

LinkedIn is seeking an Account Director to guide strategic SMB engagement, building trusted relationships and driving value across Talent & Learning solutions. This role blends strategic selling with client advocacy to meet revenue targets, while prioritizing customer outcomes and long-term partnerships.

You will manage territory planning, stakeholder maps, and cross-functional collaboration to optimize ROI and growth, in a hybrid work model balancing home and office days.

Qualifications

• 2+ years of applicable sales experience.
• BA/BS degree or equivalent in a related field.
• Experience with SaaS opportunities and Dynamics/D365 platform.
• Experience selling IT solutions.
• Knowledge of software contract terms and conditions with the ability to create fair transactions.
• Strong negotiation and accurate forecasting skills.
• Experience carrying a revenue target with the ability to develop compelling strategies that deliver results.
• Excellent communication, negotiation and forecasting skills.
• Demonstrated ability to find and manage high-level business in an evangelistic sales environment.
• Ability to gather and use data to inform decision making and persuade others.
• Ability to assess business opportunities and read prospective buyers.
• Ability to orchestrate the closure of business with an accurate understanding of prospect needs.
• Ability to be coachable.
• Ability to include multiple partners and members of the company management team using competitive selling to position company products against direct and indirect competitors.

Responsibilities

• Disciplined in Territory and Account Planning, Forecasting, and Quota Attainment
• Researches Customer’s business and prepares thoughtful questions and insights in advance of customer meetings
• Asks layered, open-ended questions to understand and clarify Customer’s objectives and challenges beyond surface-level detail
• Builds relationships with multiple stakeholders (vertically and horizontally) across the Customer’s organization
• Shifts communication style and content to fit the needs of different stakeholders
• Leads with Solutions, not products, when making recommendations aligned to Customer objectives
• Sells with Integrity
• Drives customer decision making by achieving shared vision and proactively considering the value props that tie all stakeholders together
• Thinks commercially and applies business acumen when crafting & negotiating commercial agreements
• Uses data and insights to support investment recommendations or overcome customer objections
• Proactively mitigates churn risk by adopting a smart, customer-centric approach
• Engages customers throughout to confirm and clarify value and adapts a strategy when needed to optimize ROI
• Drives Customer growth by proactively identifying opportunities to deliver greater customer value
• Applies business acumen in Account Planning by considering economic, industry, and company factors with a Customer-centric lens
• Maps all key stakeholders in an account to assess the strength of the account relationship and create account outreach strategy
• Agrees to joint accountability with colleagues and cross-functional teams for optimal customer success
• Practices humility and asks for help from colleagues when faced with a challenge or unknown
• Follows best practices when using CRM and other Sales tools in order to manage the Sales and Buyer cycles

Skills

Account Management

Renewal Retention

Territory Planning

Communication

Education

BA/BS degree or equivalent in a related field

Tools

Dynamics 365

HR Software

Job description

LinkedIn is seeking an Account Director to guide strategic SMB engagement, building trusted relationships and driving value across Talent & Learning solutions. This role blends strategic selling with client advocacy to meet revenue targets, while prioritizing customer outcomes and long-term partnerships.

You will manage territory planning, stakeholder maps, and cross-functional collaboration to optimize ROI and growth, in a hybrid work model balancing home and office days.