SMB SDR Leader: Scale Outbound & Growth

Apply; Northern, New York (KY, NY); Hybrid; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) match

Fertility benefits

Parental leave

Relocation assistance

In-office perks

Job summary

Ramp is hiring a front-line manager to lead the SMB Sales Development Representatives, overseeing outbound prospecting and pipeline generation across Ramp’s SMB segment. You will coach, onboard, and mentor the team, define strategy, and partner with Sales, Marketing, Product, and Exec Leadership to drive outcomes.

The role emphasizes building scalable SDR processes, maintaining high activity and quota attainment, and developing leadership plans for direct reports.

Qualifications

• 2+ years in quota-carrying sales roles with a track record of exceeding goals.
• 2+ years leading sales development teams with a history of beating targets.
• Experience in fast-paced, results-driven GTM environments, SaaS preferred.
• Demonstrated passion for hiring and building teams.
• Ability to convey value points to executive audiences.
• Proficiency with data analytics tools and email/call automation.
• Familiarity with AI tools and workflows to boost productivity.
• Strong collaboration and influencing skills.

Responsibilities

• Build and scale the SMB SDR function with defined rhythms, playbooks, coaching standards, and processes for open-territory outbound.
• Oversee daily SDR activity, pipeline generation, and quota performance to meet KPIs.
• Hire, onboard, and train SDRs on Ramp products, personas, competitive landscape, and messaging.
• Develop career-growth plans and daily 1:1 coaching on time management and prospecting tactics.
• Coach SDRs in multichannel outbound prospecting and AI-assisted workflows.
• Partner with AEs, Sales, and Marketing on pipeline-generation and territory initiatives.
• Report on team performance, pipeline health, and forecasts to leadership.
• Improve efficiency by refining systems and enablement resources.
• Create and maintain a library of best practices and training materials.
• Represent SMB SDRs in cross-functional leadership discussions.

Skills

Sales leadership

Outbound prospecting

Coaching

Analytics

Cross-functional collaboration

AI tools

Salesforce

Looker

Excel

Education

Bachelor's degree (preferred)

Tools

Salesforce

Looker

Excel

Job description

Ramp is hiring a front-line manager to lead the SMB Sales Development Representatives, overseeing outbound prospecting and pipeline generation across Ramp’s SMB segment. You will coach, onboard, and mentor the team, define strategy, and partner with Sales, Marketing, Product, and Exec Leadership to drive outcomes.

The role emphasizes building scalable SDR processes, maintaining high activity and quota attainment, and developing leadership plans for direct reports.