SMB Sales Representative

Sortly; New York (NY); Remote; USD 60,000 - 70,000; Full time

Job summary

A leading company in inventory management is seeking a motivated SMB Sales Representative to drive revenue from small and medium-sized businesses. This role involves managing the full sales cycle and engaging with customers. Ideal for those early in their sales careers, this position offers a dynamic and supportive environment for growth.

Benefits

Home Office Stipend

401k Match

Yearly Learning and Development Reimbursement

Annual Off-Site Retreats

Qualifications

• 0–2 years of experience in sales or customer success.
• Comfortable speaking with customers about workflows.

Responsibilities

• Drive revenue growth by managing the full sales cycle.
• Engage and convert high-intent inbound leads.
• Cold call and re-engage free users and churned customers.

Skills

Organizational Skills

Communication

Proactivity

Education

SaaS Experience

Tools

CRM Systems

Job description

About Sortly

Sortly is a simple, multi-device inventory management solution. Our visual & intuitive approach to inventory enables thousands of SMBs and teams within iconic corporations, government entities, music bands & sports teams to stay on top of their consumables, assets, and material things. With over 8,000 five-star ratings in the App Store and a net promoter score greater than 55, our impressive growth has primarily been driven by organic sources and word of mouth. We are profitable, financially independent, and primed to scale within our $20B market! We are proudly a distributed and remote-first company since inception with teams across 4 countries.

OUR VALUES

Smart - We make decisions based on knowledge and understanding with the aim of creating and improving differentiated products that benefit our business and customers.

Inspiring - We embrace the spirit of entrepreneurship, taking considered risks and pushing ourselves to think boldly and creatively.

Empathetic - We are customer-centered by mission, with respect for the individual and a desire to create a great community.

Real - We seek opportunities to learn from our mistakes and successes, our colleagues and customers, and to help each other improve.

About The Role

We're looking for a motivated and goal-oriented SMB Sales Representative to join our growing team here at Sortly. You'll play a vital role in driving revenue from small and medium-sized businesses (SMBs) by managing the full sales cycle—from outreach to close. This is a great opportunity for someone early in their sales career who is excited to grow in a fast-paced, customer-first environment.

What You'll Do

• Drive revenue growth by managing the full sales cycle for SMB customers, focusing on our Advanced, Ultra, and Premium tiers
• Engage and convert high-intent inbound leads through product fit calls (PFCs), using our RASS (Rep-Assisted Self Serve) process to close deals on the spot
• Cold call and re-engage free users, closed-lost prospects, and churned customers with targeted outreach strategies
• Participate in events as the “boots on the ground,” generating pipeline, strengthening brand presence, and identifying new sales opportunities in person
• Collaborate cross-functionally with Marketing and Customer Success to deliver a smooth and value-driven customer journey
• Keep meticulous records of lead activity, opportunity stages, and deal outcomes in our
  
  

What We're Looking For

• 0–2 years of experience in a sales, customer success, or business development role (SaaS experience a plus)
• Comfortable speaking with customers and learning about their workflows and pain points
• Strong organizational skills and the ability to juggle multiple conversations
• Coachable, proactive, and eager to learn
• Excellent written and verbal communication skills
• Experience with CRM systems (e.g., HubSpot, Salesforce) is a plus
  
  

WHY JOIN SORTLY

• Opportunity to work with a passionate and dedicated team
• A culture that fosters innovation, growth, and collaboration
• Competitive salary and benefits package
• Chance to make a significant impact on the future of inventory management
• Annual off-site retreats
• Home office stipend
• 401k match
• Yearly learning and development reimbursement
  
  

Compensation

Base Salary: $60,000 - $70,000

On-target earnings (OTE) potential: approximately $24,000 annually

The salary band outlined above reflects compensation levels that are competitively benchmarked based on geographic location. Where an individual may fall within this band is determined by market data specific to their location, ensuring fairness and alignment with our compensation philosophy.