SMB Install Base Sales Manager — Growth & Expansion

UKG; Madison (WI); Presencial; USD 111.000 - 150.000; Jornada completa

Descripción de la vacante

UKG is seeking a Manager of SMB Install Base to lead a high-performing sales team focused on expanding wallet share within our SMB portfolio (0-500 employees), primarily through selling Pro, Dimensions, and Ready solutions. The role reports to the VP of Customer Account Management and centers on expanding value for the installed base.

This position emphasizes identifying expansion opportunities, building strategic business reviews, and equipping the team to uncover customer needs that our

Formación

• Minimum 1 year leading diverse sales or presales teams.
• Minimum 5 years selling to C-level executives.
• Bachelor's degree or equivalent.

Responsabilidades

• Meet and exceed revenue targets for install base expansion and penetration.
• Develop and execute a focused sales strategy to identify and capitalize on expansion opportunities within existing customer accounts.
• Coach, mentor, and develop a high-performing team of Sales Executives, with emphasis on consultative selling and customer-centric problem solving.
• Establish and maintain clear sales metrics and best practices around pipeline growth, forecast accuracy, customer discovery, and account strategy.
• Drive peer collaboration across the broader sales organization and pre-sales teams to enhance collective performance.
• Lead regular coaching and forecasting reviews with each team member to assess pipeline health, sales activity, and identify barriers to success.
• Build and sustain key customer relationships; partner with account leadership to develop multi-year expansion strategies.
• Foster a customer-first, employee-centric culture where excellence is celebrated and continuous improvement is encouraged.
• Provide regular feedback to senior management on market trends, competitive dynamics, and recommendations for enhancing our go-to-market approach.

Conocimientos

Leadership

C-level selling

SaaS sales

Educación

Bachelor's degree

Descripción del empleo

UKG is seeking a Manager of SMB Install Base to lead a high-performing sales team focused on expanding wallet share within our SMB portfolio (0-500 employees), primarily through selling Pro, Dimensions, and Ready solutions. The role reports to the VP of Customer Account Management and centers on expanding value for the installed base.

This position emphasizes identifying expansion opportunities, building strategic business reviews, and equipping the team to uncover customer needs that our