SMB Customer Success Lead – CTV Ad Tech & Growth

Avispa MedOps; Los Angeles (CA); Sur place; USD 55 104 000 - 59 512 000; Plein temps

Avantages offerts par ce poste

Group medical, dental, vision

Résumé du poste

A leading digital streaming network in Los Angeles is hiring a Customer Success Manager, SMB to manage a book of SMB advertisers on its CTV platform. You will combine account management with direct client sales, owning revenue targets while driving product adoption and retention.

The role requires 2–5 years in digital advertising or account management, a Bachelor's degree, and proficiency with Salesforce. 9:00 AM–6:00 PM onsite in Los Angeles, with benefits and a 6-month assignment term.

Qualifications

• 2–5 years of experience in digital advertising or account management.
• Bachelor's degree in Marketing, Business, or related field.
• Familiar with Salesforce CRM and ad-tech platforms.
• Must complete a case study during interview.
• Experience with SMB or direct client sales is a plus.

Responsabilités

• Design and run onboarding journeys for SMB clients to drive product adoption.
• Advise clients on creative best practices and campaign optimizations on the CTV platform.
• Own revenue targets with ~80% account management and 20% sales responsibilities.
• Maintain Salesforce usage and recurring outreach to move opportunities through the funnel.
• Diagnose campaign issues and collaborate with Sales, Ad Ops, Product, Data, and Marketing to resolve.

Connaissances

Digital ads

Account management

Sales experience

CRM tools

Formation

Bachelor's degree

Outils

Salesforce

Description du poste

A leading digital streaming network in Los Angeles is hiring a Customer Success Manager, SMB to manage a book of SMB advertisers on its CTV platform. You will combine account management with direct client sales, owning revenue targets while driving product adoption and retention.

The role requires 2–5 years in digital advertising or account management, a Bachelor's degree, and proficiency with Salesforce. 9:00 AM–6:00 PM onsite in Los Angeles, with benefits and a 6-month assignment term.