SMB Business Sales Growth Leader

Spectrum Business; Cheyenne (WY); On-site; USD 90,000 - 150,000; Full time

Job summary

Charter Communications, operating as Spectrum, is seeking a Manager, Business Sales to lead a high-performing Account Executive team in the SMB market, driving growth and ensuring outstanding customer experiences.

This role emphasizes 80% field coaching, 20% office tasks, territory planning, goal monitoring, issue resolution, and ongoing training. A Bachelor's degree and 5+ years in telecom B2B sales and sales management are required.

Qualifications

• Bachelor’s degree in business, marketing or a related field or equivalent experience.
• 5+ years of telecommunications product and services sales experience.
• 5+ years of business-to-business sales management experience.

Responsibilities

• Coach, lead and motivate a team of Account Executives to achieve and exceed sales and performance targets
• Spend 80% of your time in the field supporting your team and 20% handling office responsibilities and administrative tasks
• Develop and maintain a comprehensive team territory plan while setting and monitoring individual sales goals using Spectrum’s systems and tools
• Resolve customer complaints and address issues impacting sales operations to maintain efficiency
• Organize regular meetings to keep the team informed of tools, process and product updates
• Recruit, train and coach Account Executives, handling employee relations, performance reviews and ensuring training compliance
• Oversee daily funnel activity for individual sales representatives, including contacts, presentations and sales
• Ensure accurate completion of administrative tasks and reporting for all sales activities
• Maintain detailed knowledge of Spectrum’s product offerings, marketplace trends and competitive landscape, while building positive relationships with customers and partners

Skills

Team leadership

Sales coaching

Telecom knowledge

Driver's license

Education

Bachelor's degree in business/marketing or related field

Job description

Charter Communications, operating as Spectrum, is seeking a Manager, Business Sales to lead a high-performing Account Executive team in the SMB market, driving growth and ensuring outstanding customer experiences.

This role emphasizes 80% field coaching, 20% office tasks, territory planning, goal monitoring, issue resolution, and ongoing training. A Bachelor's degree and 5+ years in telecom B2B sales and sales management are required.