SMB Account Growth & Revenue Manager

Kaseya Careers; Miami (FL); On-site; USD 70,000 - 110,000; Full time

Job summary

Kaseya is seeking an enthusiastic Account Manager to own a portfolio of SMB accounts, focusing on re-engaging, expanding, and maximizing value within existing relationships.

You will identify new opportunities, strengthen ties with key decision-makers, and drive recurring revenue growth through proactive account management, regular business reviews, and effective collaboration with Customer Success and Sales.

Qualifications

• 2+ years of experience in account management or relationship-based sales.
• Experience in B2B SaaS or technology sales preferred.
• Strong commercial mindset with growth focus.
• Excellent communication and relationship-building skills.
• Experience using CRM tools (Salesforce preferred).

Responsibilities

• Own and expand a portfolio of SMB accounts.
• Re-engage dormant accounts and grow wallet share.
• Identify upsell/cross-sell opportunities.
• Develop account plans and conduct business reviews.
• Monitor product adoption and address usage gaps.
• Collaborate with Customer Success and Sales to maximize value.
• Maintain accurate pipeline and forecasting in Salesforce.

Skills

Account management

Relationship building

Upsell & cross-sell

Forecasting & reporting

Cross-functional collaboration

Tools

Salesforce

Job description

Kaseya is seeking an enthusiastic Account Manager to own a portfolio of SMB accounts, focusing on re-engaging, expanding, and maximizing value within existing relationships.

You will identify new opportunities, strengthen ties with key decision-makers, and drive recurring revenue growth through proactive account management, regular business reviews, and effective collaboration with Customer Success and Sales.