Growth-Focused SMB Account Manager

Kaseya; Miami (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

Kaseya is seeking an enthusiastic Account Manager to own a portfolio of SMB accounts in the Miami area. You will re-engage customers, identify expansion opportunities, and drive revenue growth by aligning Kaseya’s SaaS solutions with evolving client needs.

The role emphasizes proactive account management, cross-functional collaboration, and delivering measurable value to customers while leveraging Salesforce to manage pipeline and forecasting.

Qualifications

• 2+ years of experience in an account management or relationship focused sales role.

Responsibilities

• Own a portfolio of SMB accounts and identify upsell/cross-sell opportunities.
• Re-engage existing customers and build strong relationships with key decision-makers.
• Develop tailored account plans and conduct business reviews to drive expansion.
• Monitor usage and value realization to support long-term growth and retention.

Skills

Account management

Sales

Relationship building

Forecasting

Education

Bachelor's degree

Tools

Salesforce

Job description

Kaseya is seeking an enthusiastic Account Manager to own a portfolio of SMB accounts in the Miami area. You will re-engage customers, identify expansion opportunities, and drive revenue growth by aligning Kaseya’s SaaS solutions with evolving client needs.

The role emphasizes proactive account management, cross-functional collaboration, and delivering measurable value to customers while leveraging Salesforce to manage pipeline and forecasting.