Smartsheet: Enterprise Technical Solutions Engineer

Mosaec; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Smartsheet is seeking an Enterprise Technical Solutions Engineer to provide technical guidance through the sales process. This remote role is based in the U.S. (west or east coast preferred) and sits within Worldwide Field Operations Solution Engineering.

You will collaborate with sales teams, act as a technical resource for presales, respond to complex SERs in Salesforce, and develop integrations and proofs of concepts to demonstrate Smartsheet capabilities.

Qualifications

• 5+ years of experience as a Solutions Engineer or in a related SaaS/enterprise software role.
• Basic knowledge of cloud infrastructure technologies (AWS, GCP).

Responsibilities

• Collaborate with sales/presales to develop value-focused solution proposals.
• Serve as a technical resource for presales and customers, including API integrations and identity management.
• Build proofs of concepts and solution diagrams to illustrate architecture.

Skills

Solutions Engineer experience

Cloud infrastructure (AWS)

Tools

Salesforce

Smartsheet API

Job description

Headquarters: -REMOTE, USA-

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day.

Smartsheet is looking for an Enterprise Technical Solutions Engineer who will provide technical guidance throughout the sales process. We are a fast-growing, high revenue-growth Software as a Service (SaaS) company that is changing the way teams and organizations manage work. We work in an agile environment that stays focused on building great software and supporting our colleagues. Here you can use the latest web technologies to their fullest potential.

This role is part of the Worldwide Field Operations Solution Engineering team and is based remotely in the U.S. on the west coast (preferred) or east coast.

You Will:

• Collaborate closely with the sales/presales team to develop solution proposals that align with customer requirements and deliver maximum value
• Be a technical resource for Presales members to include: Smartsheet API, Smartsheet Premium Applications, SSO/SAML, and understanding 3rd party APIs
• Respond to Solutions Engineer Requests (SERs) submitted via Salesforce for technically complex opportunities, including API integrations, enterprise architecture validation, identity/access management, and advanced automation
• Build proof of concepts to demonstrate the capabilities of our products and services to customers
• Build solution diagrams that clearly articulate the technical architecture and requirements of proposed solutions
• Provide expert knowledge on what can/can't be done using Smartsheet's products together with other tools to solve customer needs
• Assist with technical questions for customer RFPs
• Actively seek out opportunities to develop new integrations and solutions to address gaps and deliver value to customers
• Surface field insights to Product and Engineering as a formal feedback loop, translating enterprise customer pain into actionable product input
• Co-present at Smartsheet Summits and customer-facing events on technical topics including governance, integrations, security, and advanced automations
• Contribute to internal documentation, enablement materials, and gotcha guides to scale TSE knowledge across the SE organization

You Have:

• 5+ of experience as a Solutions Engineer or relevant position in SaaS and/or enterprise software
• Basic knowledge of cloud infrastructure technologies (AWS, GCP