Commercial Solutions Engineer

Smartsheet; United States; On-site; USD 95,000 - 115,000; Full time

Benefits offered by this job

Employer subsidized medical/vision and dental coverage

401k Match

Flexible Time Away Program

Job summary

Smartsheet is seeking a Solutions Engineer with a passion for solving complex challenges. This role involves partnering with Sales to provide technical leadership throughout the sales process and demonstrating the value of Smartsheet's offerings. The position is open to remote workers in the U.S.

The ideal candidate will have 1-3 years of related experience and strong skills in communication and technical problem-solving. Join us to empower teams and drive meaningful change.

Qualifications

• 1-3 years of experience as a PreSales Solutions Engineer or related field in the SaaS industry.
• Experience leveraging and positioning AI during sales cycles.
• Ability to convey technical information to technical and non-technical audiences.

Responsibilities

• Identify and demonstrate Smartsheet solutions for customer problems.
• Lead technical sales engagements and design solutions.
• Conduct discovery sessions to inform sales strategy.

Skills

Critical thinking skills

Excellent communication skills

Technical skills

Job description

Overview

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking.

Role

Smartsheet is looking for a Solutions Engineer who has a passion for solving complex challenges. In this role, you will partner directly with Sales to provide technical leadership throughout the sales process, navigating intricate deal cycles, providing value-based demonstrations, and serving as a trusted advisor to prospects and clients throughout their evaluations. You will be a member of the Solutions Engineering organization that is on a mission to grow revenue and empower anyone to drive meaningful change.

This role is part of the Worldwide Field Operations Commercial Solutions Engineering team and can be based remotely from anywhere in the US where Smartsheet is a registered employer.

You Will

• Identify, build, and demonstrate Smartsheet solutions that solve specific customer problems
• Lead technical sales engagements, collaborate closely with sales teams to identify customer requirements, summarize challenges, design solutions, and provide technical guidance that demonstrates the value of Smartsheet's offerings
• Conduct discovery sessions to uncover business processes and challenges to inform the sales and solution delivery strategy
• Partner with Sales, Product, Customer Success, and Professional Services teams to provide a great overall customer experience and drive revenue growth
• Grow and maintain knowledge for all Smartsheet products, services, and competitors
• Participate in cross-functional and department-wide projects that support strategic initiatives
• Provide feedback to Product teams to ensure that our solutions continue to align with customer needs
• Periodically travel to customer sites as a technical subject matter expert

You Have

• At least 1‑3 years of experience as a PreSales Solutions Engineer, Solutions Consultant, Solution Architect, or related field in the SaaS and enterprise B2B software industry
• Critical thinking skills, a growth mindset, and experience analyzing, evaluating, and synthesizing complex problems
• Experience leveraging & positioning AI during sales cycles
• Proven track record selling into multiple lines of business
• Strong technical skills and comfort working in ambiguous and high-pressure situations
• Excellent communication and presentation skills, with the ability to convey technical information to both technical and non-technical audiences
• Knowledge of project management methodologies and their practical business applications

Current US Perks & Benefits

• Employer subsidized medical/vision and dental coverage for full-time employees
• 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
• Monthly stipend to support your work and productivity
• Flexible Time Away Program, plus Sick Time Off
• US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
• US employees receive 12 paid holidays per year
• Up to 24 weeks of Parental Leave
• Personal paid Volunteer Day to support our community
• Opportunities for professional growth and development including access to Udemy online courses
• Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
• Teleworking options from any registered location in the U.S. (role specific)

Salary

$95,000 — $115,000 USD

Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity.

Equal Opportunity Employer

Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.