Smart Home Security Technician - Field Service Pro

ADT; Jacksonville (FL); Sur place; USD 24 000 - 56 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Paid Vacation

Tuition Reimbursement

Referral Bonuses

Résumé du poste

ADT is seeking a Residential Service Technician to troubleshoot, configure, reconstruct and program existing security and site automation solutions. You will service fire and CO detection, networking, hosted video, and access control.

Responsibilities include testing signals with central monitoring, following wired/wireless procedures, and helping customers understand protection in their own homes or businesses. A valid driver’s license and high school diploma are required.

Qualifications

• Service experience.
• Technical aptitude.
• Strong verbal communication.
• Customer focused and customer driven mindset.
• Thrive in the face of uncertainty.
• Valid driver's license.
• High School degree or the equivalent.

Responsabilités

• Services fire and carbon monoxide detection, networking, hosted video solutions, and access control.
• Follow and complete required processes of wired/wireless technology and connection procedures.
• Test and validate system signals/communication with central monitoring to properly establish service.
• A customer service champion, demonstrating the willingness to help our customers fix as well as understand the protection in their home.
• You will work in a dynamic, collaborative environment, working closely with customers and coworkers.
• This role involves providing solutions by visiting customers at their homes or businesses.

Connaissances

Service experience

Technical aptitude

Strong verbal communication

Customer focused

Thrive in uncertainty

Valid driver's license

High School degree

Description du poste

ADT is seeking a Residential Service Technician to troubleshoot, configure, reconstruct and program existing security and site automation solutions. You will service fire and CO detection, networking, hosted video, and access control.

Responsibilities include testing signals with central monitoring, following wired/wireless procedures, and helping customers understand protection in their own homes or businesses. A valid driver’s license and high school diploma are required.