Home Security Technician: Troubleshoot & Install Solutions

ADT Security Services; Totowa (NJ); On-site; USD 58,483,252 - 108,656,822; Full time

Benefits offered by this job

Full benefits after 31 days

Casual work environment

Medical/Dental/Vision/401(k)

Paid vacation

Tuition reimbursement

Employee referral bonuses

Career growth opportunities

Job summary

ADT Security Services is seeking a Residential Service Technician to install, troubleshoot, and service home security and site automation systems, helping protect lives and property. You will visit customer homes or businesses, test signals, and coordinate with monitoring to ensure reliable service.

You will deliver clear guidance, maintain a customer-focused mindset, and collaborate with a dynamic team in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Strong customer-focused mindset and communication skills.
• Experience in service roles with technical aptitude.
• Must hold a valid driver's license.
• Ability to adapt in a dynamic field service environment.

Responsibilities

• Serve residential customers by installing and servicing security and automation systems.
• Test signals and coordinate with monitoring centers.
• Provide clear, helpful guidance to customers during visits.
• Collaborate with team in a fast-paced field environment.

Skills

Service experience

Technical aptitude

Strong verbal communication

Customer focused

Thrive in uncertainty

Valid driver's license

High School degree

Education

High School degree or equivalent

Job description

ADT Security Services is seeking a Residential Service Technician to install, troubleshoot, and service home security and site automation systems, helping protect lives and property. You will visit customer homes or businesses, test signals, and coordinate with monitoring to ensure reliable service.

You will deliver clear guidance, maintain a customer-focused mindset, and collaborate with a dynamic team in a fast-paced environment.