Smart Home Low-Voltage Technician

ADT Security Services; Anchorage (AK); On-site; USD 60,000 - 78,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Tuition reimbursement

Company vehicle provided

Disability insurance (short & long)

Life insurance

Paid time off

Flexible work schedule

Job summary

ADT Security Services is hiring for a field technician who will install low-voltage wiring, test and configure security systems in customer homes and small businesses. You will verify connections, troubleshoot issues, educate customers, and ensure safe, high-quality installations.

This role requires independent work, strong technical skills, and a commitment to exceptional service. Join ADT to contribute to reliable protection, professional growth, and a culture focused on safety and customer

Qualifications

• High school diploma or equivalent.
• Valid driver's license with a clean driving record (additional licensing may be required by location).
• Ability to work evenings, weekends, and holidays as needed.
• Proficiency with computer hardware, software, and network diagnostics.
• Ability to safely operate a company fleet vehicle.
• Strong troubleshooting skills and customer-first communication style.
• Self-directed with solid time management in a fast-paced environment.

Responsibilities

• Install low‑voltage wiring and mount devices according to site layouts and routing plans.
• Perform site assessments, system testing, and verify connections, including monitoring center communication.
• Troubleshoot technical issues and flag defective materials or job inaccuracies that affect service quality.
• Educate customers on system features, usage, and basic troubleshooting.
• Maintain a safe, clean workspace and follow all safety protocols.

Skills

Tech-savvy

Troubleshooting

Customer-first communication

Self-directed time management

Education

High school diploma or equivalent

Job description

ADT Security Services is hiring for a field technician who will install low-voltage wiring, test and configure security systems in customer homes and small businesses. You will verify connections, troubleshoot issues, educate customers, and ensure safe, high-quality installations.

This role requires independent work, strong technical skills, and a commitment to exceptional service. Join ADT to contribute to reliable protection, professional growth, and a culture focused on safety and customer