Low-Voltage Technician - Install, Troubleshoot & Protect Homes

ADT Security Services; California (MO); On-site; USD 72,494,822 - 134,616,316; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Tuition reimbursement

Company vehicle provided

Short- and long-term disability, life

Paid time off

Flexible work schedule

Well-being programs

Job summary

ADT Security Services is seeking a Field Tech to install and support low‑voltage systems in customer homes and businesses. You’ll perform site assessments, test systems, verify connections, and troubleshoot issues to ensure reliable operations.

You’ll educate customers on features and best practices, maintaining a safe, professional work environment. The role emphasizes independent work, strong problem solving, and a focus on delivering excellent customer experiences.

Qualifications

• We’re looking for tech‑savvy, detail‑oriented professionals who enjoy working independently, solving problems, and making a direct impact on customer satisfaction.
• Ability to work evenings, weekends, and holidays as needed.
• Proficiency with computer hardware, software, and network diagnostics.
• Valid driver’s license with a clean driving record (additional licensing may be required by location).
• Strong troubleshooting skills and customer‑first communication style.
• Self‑directed with solid time management in a fast‑paced environment.

Responsibilities

• Install low‑voltage wiring and mount devices according to site layouts and routing plans.
• Perform site assessments, system testing, and verify connections including monitoring center communication.
• Troubleshoot technical issues and flag defective materials or job inaccuracies that affect service quality.
• Educate customers on system features, usage, and basic troubleshooting.
• Maintain a safe, clean workspace and follow all safety protocols.

Skills

Troubleshooting

Customer service orientation

Time management

Independent work style

Education

High school diploma or equivalent

Tools

Computer hardware

Networking fundamentals

Job description

ADT Security Services is seeking a Field Tech to install and support low‑voltage systems in customer homes and businesses. You’ll perform site assessments, test systems, verify connections, and troubleshoot issues to ensure reliable operations.

You’ll educate customers on features and best practices, maintaining a safe, professional work environment. The role emphasizes independent work, strong problem solving, and a focus on delivering excellent customer experiences.