Low-Voltage Tech: Smart Home Installations

ADT Security Services; Grand Rapids (MI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Tuition reimbursement

Company vehicle provided

Paid time off

Job summary

ADT Security Services is seeking a Field Technician to install and support advanced low-voltage security systems in customer homes and small businesses. You will perform site assessments, wire installations, and system testing to ensure reliable operation and safe, quality workmanship.

Strong troubleshooting, communication, and time-management skills are essential as you educate customers on features and basic maintenance.

Qualifications

• High school diploma or equivalent required.
• Proficiency with computer hardware, software, and network diagnostics.
• Valid driver’s license with clean driving record; some locations may require additional licensing.
• Ability to work evenings, weekends, and holidays as needed.
• Self-directed with strong time management in a fast-paced environment.

Responsibilities

• Install low-voltage wiring and mount devices according to site layouts and routing plans.
• Perform site assessments, system testing, and verify connections, including monitoring center communication.
• Troubleshoot technical issues and flag defective materials or job inaccuracies that affect service quality.
• Educate customers on system features, usage, and basic troubleshooting.
• Maintain a safe, clean workspace and follow all safety protocols.

Skills

Troubleshooting

Time management

Independent worker

Customer communication

Education

High school diploma or equivalent

Job description

ADT Security Services is seeking a Field Technician to install and support advanced low-voltage security systems in customer homes and small businesses. You will perform site assessments, wire installations, and system testing to ensure reliable operation and safe, quality workmanship.

Strong troubleshooting, communication, and time-management skills are essential as you educate customers on features and basic maintenance.