Smart Home Install & Tech Sales Specialist

Vivint; Inglewood (CA); On-site; USD 247,968 - 482,160; Full time

Job summary

Vivint is seeking a Field Service Technician to install, service, and troubleshoot smart home technology in customer homes within a 20-mile radius. You will be responsible for explaining system capabilities and ensuring a high level of customer satisfaction during every visit.

The role offers piece-rate compensation ranging from $180 to $350 per installation, with potential for higher earnings based on additional products and services sold.

Qualifications

• Sales mindset or experience in retail, B2C sales, insurance, or service-based sales is a plus.
• Customer-first attitude and ability to build rapport with diverse customers.
• Technical aptitude in cable/satellite install, pest control, construction, or solar is helpful but not required.

Responsibilities

• Earn piece rate pay and an unlimited commission plan.
• Become an expert on smart home technology by training on industry-leading products.
• Manage inventory and assets with a business-owner mentality.
• Install, service, and troubleshoot cutting-edge smart home technology in customer homes.
• Create solutions to protect and simplify customers' lives.
• Conduct routine maintenance and inventory of company products and equipment.
• Explain and provide detailed system capabilities and operational instructions to customers.
• Control your own income by offering additional products and services to customers.
• Leverage service and installation appointments into leads and revenue.

Job description

Vivint is seeking a Field Service Technician to install, service, and troubleshoot smart home technology in customer homes within a 20-mile radius. You will be responsible for explaining system capabilities and ensuring a high level of customer satisfaction during every visit.

The role offers piece-rate compensation ranging from $180 to $350 per installation, with potential for higher earnings based on additional products and services sold.