Smart Home Field Tech | Install, Advise & Upsell

NRG Energy; United States Virgin Islands; On-site; USD 52,000 - 59,000; Full time

Benefits offered by this job

Base pay + commission

Paid training

Company vehicle

4/10 workweek schedule

Tools provided

Ten paid holidays

Two weeks PTO

401(k) with match

Employee stock purchase program

Employee pricing on equipment

Job summary

Vivint is seeking a Field Service Technician to install and service cutting-edge smart home technology at customer homes. You will identify upgrade opportunities, demonstrate products, and ensure customers understand how to use their systems for maximum protection and convenience.

The role emphasizes a sales mindset, strong customer focus, and technical aptitude, with paid training and ongoing coaching to advance within the national organization.

Qualifications

• A sales mindset and ability to connect with customers.
• Autonomy in performing on-site installations and servicing.
• Willingness to pass background checks and licensing requirements.

Responsibilities

• Install, service, and troubleshoot security cameras, smart locks, and home automation systems on customer sites.
• Conduct on-site consultations to recommend equipment upgrades and service enhancements.
• Educate customers on using their new system to ensure ongoing satisfaction.
• Pursue coaching and leadership development within the national organization.

Skills

Sales mindset

Customer-first attitude

Technical aptitude

Driver's license

Tools

Tools provided

Job description

Vivint is seeking a Field Service Technician to install and service cutting-edge smart home technology at customer homes. You will identify upgrade opportunities, demonstrate products, and ensure customers understand how to use their systems for maximum protection and convenience.

The role emphasizes a sales mindset, strong customer focus, and technical aptitude, with paid training and ongoing coaching to advance within the national organization.