Smart Home Field Technician & Solutions Expert

Vivint; Loudonville (OH); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Competitive compensation

Paid training

Company vehicle & gas card

4/10 work schedule

Tools provided

10 holidays

2 weeks PTO

401(k) with match

Employee stock purchase program

Employee pricing on equipment

Incentive trips

Job summary

Vivint Smart Home, an NRG owned company, is seeking a Field Service Technician/Professional to install and service cutting-edge smart home technology. You will evaluate customer homes, present upgrades, and educate homeowners on system use to protect their families.

The role emphasizes a sales mindset, strong customer relations, and technical aptitude with ongoing coaching and growth opportunities within our national organization.

Qualifications

• A Sales Mindset: Experience in retail, B2C sales, insurance, or service-based sales is a major plus.
• Customer First Attitude: Ability to act with integrity while building rapport with diverse customers.
• Technical Aptitude: Experience in cable/satellite install, pest control, construction, or solar is helpful but not required.

Responsibilities

• Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems.
• Consultative Sales: Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site.
• Customer Education: Training homeowners on how to use their new system to protect their families.
• Growth: Benefiting from consistent coaching and leadership training to move up within our national organization.

Skills

Sales mindset

Customer focus

Technical aptitude

Job description

Vivint Smart Home, an NRG owned company, is seeking a Field Service Technician/Professional to install and service cutting-edge smart home technology. You will evaluate customer homes, present upgrades, and educate homeowners on system use to protect their families.

The role emphasizes a sales mindset, strong customer relations, and technical aptitude with ongoing coaching and growth opportunities within our national organization.