Smart Home Field Technician & Solutions Advisor

NRG Energy; United States Virgin Islands; On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Company vehicle

Gas card

Paid training

4/10 schedule

Paid holidays

PTO

401(k) match

Stock purchase program

Job summary

Vivint Smart Home, an NRG Energy company, is looking for Field Service Technicians to join a nationally recognized team. You will install cutting-edge smart home technology and proactively identify and sell upgraded solutions to provide customers with total peace of mind.

As the face of Vivint, you will handle on-site installations, service calls, and consultative upgrades while delivering excellent customer service and working within a safety-first environment.

Qualifications

• A Sales Mindset:Experience in retail, B2C sales, insurance, or service-based sales is a major plus.
• Customer First Attitude:Ability to act with integrity while building rapport with diverse customers.
• Technical Aptitude:Experience in cable/satellite install, pest control, construction, or solar is helpful but not required.
• Requirements:A valid driver’s license and a good driving record; ability to successfully pass post-offer background investigation and licensing requirements per applicable law.

Responsibilities

• Technical Excellence: Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems.
• Consultative Sales: Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site.
• Customer Education: Training homeowners on how to use their new system to protect their families.
• Growth: Benefiting from consistent coaching and leadership training to move up within our national organization.

Job description

Vivint Smart Home, an NRG Energy company, is looking for Field Service Technicians to join a nationally recognized team. You will install cutting-edge smart home technology and proactively identify and sell upgraded solutions to provide customers with total peace of mind.

As the face of Vivint, you will handle on-site installations, service calls, and consultative upgrades while delivering excellent customer service and working within a safety-first environment.