Smart Factory Customer Program Manager

LG Electronics USA

Englewood Cliffs (NJ)

On-site

USD 80,000 - 115,000

Full time

14 days+

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Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Prescription benefits

401(k) matching

Paid time off

Short-term incentives

Mental health resources

Parental leave

Life and disability insurance

Job summary

LG Electronics USA is seeking Customer Program Managers to lead awarded automation programs from purchase order through customer acceptance for our Smart Factory Solutions business in North America. This is an individual contributor role within the Smart Factory Solutions sales organization.

The Customer Program Manager is the customer's point of contact, owns the schedule and milestones, and coordinates Engineering, headquarters, and partner deliverables to meet commitments.

Qualifications

Bachelor's degree in Engineering, Business, Supply Chain, or related field.
8+ years in program or project management for industrial automation, capital equipment, or manufacturing launches.
Experience coordinating engineering teams, suppliers, and customer IT onboarding.

Responsibilities

Own the program schedule, milestones, and gate reviews from award through acceptance.
Coordinate cross-functional teams and run status meetings with customer plant teams.
Identify, track, and elevate program risks and issues with clear ownership.

Skills

Schedule discipline

Customer facing comms

Multi workstream org

Domestic travel

Education

Bachelor's degree in Engineering/Business/Supply Chain

Job description

The Customer Program Manager is the customer's point of contact, owns the schedule and milestones, and coordinates Engineering, headquarters, and partner deliverables to meet commitments.

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