Strategic Sales Operations Manager, Smart Factory Solutions

LG Electronics; United States; On-site; USD 80,000 - 115,000; Full time

Benefits offered by this job

No-cost premiums for medical, dental,

401(k) with company matching

Generous PTO and holidays

Performance-based incentives

Mental health resources

Family-oriented benefits

Job summary

LG Electronics is seeking a Sales Operations Manager to drive the commercial backbone of the Smart Factory Solutions sales in North America. You will own quotes, pricing tools, contract admin, supplier registrations, and pipeline reporting to enable the field to focus on customers.

Ideal candidates have 5+ years in sales operations, with Advanced Excel, pricing experience, and CRM proficiency; experience with overseas HQ teams is a plus. This is a full-time role based in the United States.

Qualifications

• Bachelor's degree in Business, Engineering, Supply Chain, or related field.
• 5+ years in sales operations, sales support, contract administration, or customer account administration for an industrial or manufacturing supplier.
• Experience with customer procurement portals and supplier registration processes for large manufacturers.
• Experience administering NDAs and commercial contracts through legal and signature workflows.
• Experience supporting a sales team with quotes, pricing tools, and pipeline reporting.

Responsibilities

• Prepare quotes and proposal documents for sales leadership approval using standard templates, and manage version control and submission.
• Maintain the price book, quote templates, and margin reporting tools, including exchange rate and cost input updates from headquarters.
• Track RFI and RFQ deadlines and deliverables across all open opportunities and drive internal inputs to completion on time.
• Administer NDAs, master agreements, and contract amendments through internal legal and signature processes.
• Manage supplier registrations, customer procurement portals, and compliance questionnaires including sustainability and information security submissions.
• Coordinate customer system account setup and access for internal and headquarters team members.
• Maintain the opportunity pipeline and produce weekly pipeline, forecast, and activity reports for sales leadership and headquarters.
• Process purchase orders, track invoicing milestones with Program Management and Finance, and maintain order documentation.
• Maintain the sales team's shared document structure, meeting records, and action tracking.

Skills

Advanced Excel

Pricing models

Lookups

Scenario tables

CRM / project tracking tools

Education

Bachelor's degree in Business, Engineering, Supply Chain, or related field

Tools

CRM systems

Job description

LG Electronics is seeking a Sales Operations Manager to drive the commercial backbone of the Smart Factory Solutions sales in North America. You will own quotes, pricing tools, contract admin, supplier registrations, and pipeline reporting to enable the field to focus on customers.

Ideal candidates have 5+ years in sales operations, with Advanced Excel, pricing experience, and CRM proficiency; experience with overseas HQ teams is a plus. This is a full-time role based in the United States.