Small Business Banking Relationship Specialist

Fulton Bank, N.A.; Lancaster (Lancaster County); On-site; USD 31,000 - 51,000; Full time

Benefits offered by this job

Medical plan

Dental & vision

401(k) match

Paid time off

Job summary

Fulton Bank is seeking a Financial Center Relationship Specialist at our Lancaster, PA location to deliver a wide range of banking services to individuals and small businesses. You will be the primary contact for small business clients, offering tailored financial solutions and exceptional service to help their growth.

In this full-time role, you will build relationships, drive proactive sales, utilize CRM tools, and ensure compliance while delivering a seamless one-stop experience across our

Qualifications

• 3+ years demonstrated sales experience.
• 3+ years customer service experience.
• 2+ years banking experience (small business preferred).

Responsibilities

• Manage a portfolio of small business customers as the primary banking contact.
• Drive proactive sales conversations and cross-sell to meet sales goals.
• Promote banking solutions using CRM to enhance service experience.
• Ensure compliance with Fulton policies and applicable regulations.
• Support branch operations and adapt to fluctuating center traffic.

Skills

Proactive and results oriented

Collaborative

Excellent communication skills

Sales/service oriented

Education

High School Diploma or equivalent

Associate Degree or the equivalent experience

Job description

Fulton Bank is seeking a Financial Center Relationship Specialist at our Lancaster, PA location to deliver a wide range of banking services to individuals and small businesses. You will be the primary contact for small business clients, offering tailored financial solutions and exceptional service to help their growth.

In this full-time role, you will build relationships, drive proactive sales, utilize CRM tools, and ensure compliance while delivering a seamless one-stop experience across our