Lead Slot Technician

Bally's Corporation; Evansville (IN); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Medical, Dental, & Vision insurance

Flexible spending account

Employee assistance program

Employee discounts

Free parking

Life insurance

On-the-job training

Paid time off

Tuition Reimbursement

Job summary

Bally's Corporation in Evansville, IN is hiring for a role supporting slot technicians and supervising ongoing maintenance of gaming devices. The position emphasizes customer service in a high-energy casino environment.

The role requires willingness to work varied hours, holidays, and weekends, with a focus on safety, adherence to Indiana gaming regulations, and maintaining efficient gaming equipment and processes.

Qualifications

• High School diploma preferred.
• Casino industry experience preferred.
• IN Gaming License LEVEL 2 preferred.

Responsibilities

• Assist with training of Slot Technicians.
• Supervise repairs and maintenance of slot machines.
• Assist with managing departmental projects (slot moves, modifications, upgrades, installations).
• Perform routine preventative maintenance on slot equipment.
• Verify peripheral devices are up to date and functioning.
• Perform input/output tests on slot equipment.
• Ensure security of all slot equipment and games.
• Inspect, troubleshoot, diagnose and repair slot machine issues.
• Identify makes/models of slot cabinets and related gaming equipment.
• Respond promptly to slot personnel and guest needs.
• Change table game layouts as required.
• Troubleshoot BVs and ancillary devices (ticket printers, ATMs, vending, kiosks).
• Maintain preventative maintenance on table game shufflers and related equipment.
• Perform general repairs on slots and table games equipment.

Skills

Communication

Problem solving

Decision Making

Analytical

Time Management

Education

High School (preferred)

Job description

Responsibilities

• Efficiently assist with the training of Slot Technicians.
• Effectively assists with the supervision of repairs and maintenance of slot machines.
• Effectively and timely assists with managing all departmental projects such as slot movements, modifications, upgrades, and installations during the shift.
• Perform routine preventative maintenance on all slot equipment as assigned.
• Checks and verifies that all peripheral devices (such as ticket printers and bill acceptors) are up to date and functioning properly.
• Ability to perform input and output tests on slot equipment to verify that all aspects are working properly.
• Ensure security of all slot equipment and games.
• Inspect, troubleshoot, diagnose, and repair slot machine issues to maintain constant functionality of gaming equipment.
• Identify all makes, models and manufacturers of all slot cabinets as well as all gaming equipment related to slot machines.
• Respond in a timely manner to the needs of other slot personnel and guests.
• Ability to change all table game layouts.
• Ability to troubleshoot any miscellaneous BVs and ancillary mechanical devices including but not limited to ticket redemption units, ATMs, cigarette machines, vending machines and/or jackpot kiosks.
• Ability to perform preventative maintenance on table game shufflers, chipper champs, or other associated table games equipment.
• Ability to perform general repairs on all equipment related to slots or table games as well as any other associated mechanical equipment.
• Specific vision abilities include close, distance, color, peripheral vision, depth perception, and ability to adjust focus.
• Must provide great customer service and maintain a fun gaming environment.
• Knowledgeable of the Indiana Gaming regulations as well as the company's internal controls, policies, and procedures
• Must be able to work in an environment with secondhand smoke, loud noises, and large crowds.
• Must be able to stand and walk for prolong periods of time (7+ hours).
• Always follow the Company Service Standards model.
• Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
• May be required to perform other duties as assigned.

Work Environment

The Casino industry is a 24 Hour 365-day operation. This position will primarily be indoors under controlled temperatures. Occasional exposure to outdoor climates.

Additional Benefits

• 401(k)
• 401(k) matching
• Medical, Dental, & Vision insurance
• Flexible spending account
• Employee assistance program
• Employee discounts
• Free parking
• Life insurance
• On-the-job training
• Paid time off
• Tuition Reimbursement

Hourly $24.00

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Education

High School (preferred)

Experience

Technical Experience (preferred)

Experience in Casino Industry (preferred)

Licenses & Certifications

IN Gaming License LEVEL 2 (preferred)

Skills

• Communication (preferred)
• Problem solving (preferred)
• Decision Making (preferred)
• Analytical (preferred)
• Time Management (preferred)

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.