Slot Technician: Casino Floor Maintenance & Repairs

PeopleAnswers, Inc.; Temecula (CA); On-site; USD 28,000 - 39,000; Full time

Job summary

Pechanga Resort & Casino is seeking Slot Technicians to provide technical and service assistance on the slot floor. The role requires strict adherence to SOPs and gaming regulations, with a focus on assisting the Slot Operations team to achieve objectives while delivering Four Diamond Service.

The position emphasizes repairing and maintaining slot machines, reading technical documentation, and maintaining strong communication with guests and team leaders.

Qualifications

• High school diploma or GED; college/technical training is a strong plus.
• At least 1 year experience in slot repair or related technical, computer or electronic background.
• Ability to read and interpret safety guidelines, operating manuals and maintenance instructions.
• Excellent verbal and written communications skills.
• Basic micro-computer skills (word processing, calendar, email, Windows and spreadsheets).
• Must be able to use an in-ear listening device for radio communications.

Responsibilities

• Provide exceptional Guest Service to Pechanga’s visitors and guests.
• Demonstrate excellent verbal and written communication skills.
• Make repairs, replace parts and perform machine maintenance functions.
• Understand and comply with all PR&C, state and federal rules and regulations.
• Quickly learn and remain current with all technical aspects of machine maintenance for all manufacturers operated at PR&C.
• Demonstrate aptitude for basic math, electrical, mechanical and PC skills.
• Ability to work efficiently, accurately and quickly in a multi-tasking environment.
• Meet all other job responsibilities as assigned by PR&C slot management.

Skills

Verbal and written communication

Electrical and mechanical aptitude

Math aptitude

Reading technical documents

Basic micro-computer skills

In-ear radio communication

Education

High school diploma or GED

Technical/college certification is a plus

Tools

Slot machine maintenance tools

Radio communication equipment

Job description

Pechanga Resort & Casino is seeking Slot Technicians to provide technical and service assistance on the slot floor. The role requires strict adherence to SOPs and gaming regulations, with a focus on assisting the Slot Operations team to achieve objectives while delivering Four Diamond Service.

The position emphasizes repairing and maintaining slot machines, reading technical documentation, and maintaining strong communication with guests and team leaders.