Slot Technician: Maintenance & Guest Service Pro

PeopleAnswers, Inc.; Temecula (CA); On-site; USD 52,000 - 78,000; Full time

Job summary

Pechanga Resort & Casino relies on skilled Slot Technicians to maintain and repair slot machines and assist guests on the floor. Employees must follow all SOPs, maintain compliance with state and gaming rules, and support the Slot Operations team to achieve department goals.

Required are a high school diploma or GED and at least 1 year of relevant experience in slot repair or related technical fields. Strong communication and computer skills are essential for daily tasks in a busy casino setting.

Qualifications

• Candidates must read and understand safety guidelines, manuals and procedures.
• Strong written and verbal communication is required for guest interaction.
• Basic computer skills and ability to operate standard office software.

Responsibilities

• Provide exceptional guest service on the casino floor.
• Make repairs, replace parts and perform machine maintenance.
• Follow state, federal and Gaming Commission rules and PR&C policies.
• Stay current with technical aspects of machines from all manufacturers on site.
• Demonstrate basic math, electrical and mechanical aptitude.
• Work efficiently in a multi-tasking casino environment.
• Adhere to shift schedules and department directives.
• Perform other duties as assigned by slot management.

Skills

Electronic/Computer/Mechanical exp

Technical documents literacy

Verbal and written communication

Basic micro-computer skills

In-ear radio comms device

Education

High school diploma or GED

Job description

Pechanga Resort & Casino relies on skilled Slot Technicians to maintain and repair slot machines and assist guests on the floor. Employees must follow all SOPs, maintain compliance with state and gaming rules, and support the Slot Operations team to achieve department goals.

Required are a high school diploma or GED and at least 1 year of relevant experience in slot repair or related technical fields. Strong communication and computer skills are essential for daily tasks in a busy casino setting.