Slot Tech & Gaming Systems Specialist

Beach Club Casino; Rochester (NH); On-site; USD 45,000 - 65,000; Full time

Job summary

Granite State Gaming & Hospitality, LLC in Rochester, NH, seeks an IT Support professional to keep gaming floor technology and network infrastructure running smoothly. You’ll install, troubleshoot, and maintain hardware and software critical to operations on the casino floor.

2+ years in IT support, solid networking and PC skills, and the ability to manage multiple priorities will help you succeed in a fast-paced hospitality environment.

Qualifications

• 2+ years in IT support or related role.
• Strong networking and PC troubleshooting skills.
• Able to manage multiple priorities and work independently or with teams.
• Excellent communication and problem-solving abilities.
• Experience in casino/hospitality environment is a plus.

Responsibilities

• Install, move, retire, and troubleshoot HHR Electronic Gaming Machines
• Set up and maintain Casino Management System (CMS) data and tools
• Support and maintain network infrastructure (routers, switches, access points, wiring)
• Install and support PCs, ticket redemption and ATM machines
• Maintain A/V equipment, TVs, sound systems, and media players
• Ensure functionality of security systems (surveillance, access control)
• Work with vendors and ensure regulatory compliance
• Document network layouts and configurations

Skills

Networking knowledge

PC troubleshooting

Multi-tasking

Communication

Casino experience

Job description

Granite State Gaming & Hospitality, LLC in Rochester, NH, seeks an IT Support professional to keep gaming floor technology and network infrastructure running smoothly. You’ll install, troubleshoot, and maintain hardware and software critical to operations on the casino floor.

2+ years in IT support, solid networking and PC skills, and the ability to manage multiple priorities will help you succeed in a fast-paced hospitality environment.