Slot Shift Supervisor: Lead a Dynamic Casino Team

Affinity Gaming, LLC.; Osceola (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Lakeside Hotel Casino in Osceola, IA, is seeking energetic individuals for the Slot Attendant role. You will assist guests, resolve machine issues, and help maintain a fun, safe gaming floor. The position includes supervising shift coverage with Slot Attendants, training new staff, and ensuring machines operate properly.

Strong English communication and basic math skills are required; a Iowa gaming license is needed. This role is on-site and involves some weekend and holiday shifts.

Qualifications

• High school diploma or equivalent required; leadership experience preferred.
• Must be able to obtain and maintain an Iowa Racing and Gaming Commission License.
• Must be able to effectively communicate in English; basic math and computer skills required.

Responsibilities

• Assist in supervising the Slot Attendants on the assigned shift to ensure high levels of customer service.
• Monitor and report employee activities to the Slot Department Supervisor.
• Assist in training new employees for the assigned shift.
• Ensure slot machines are functioning properly and played legitimately.
• Shall act as a signatory on jackpots as outlined by SOP.
• Uphold policies for security of monies, parts, equipment, and documentation.
• Provide exceptional customer service and communicate professionally at all times.

Skills

English communication

Basic math

Basic computer skills

Education

High school diploma or equivalent

Job description

Lakeside Hotel Casino in Osceola, IA, is seeking energetic individuals for the Slot Attendant role. You will assist guests, resolve machine issues, and help maintain a fun, safe gaming floor. The position includes supervising shift coverage with Slot Attendants, training new staff, and ensuring machines operate properly.

Strong English communication and basic math skills are required; a Iowa gaming license is needed. This role is on-site and involves some weekend and holiday shifts.