Slot Floor Lead - Operations & Guest Experience

Diamond Jo Dubuque; Dubuque (IA); Presencial; USD 35.000 - 45.000; Jornada completa

Descripción de la vacante

A leading gaming establishment in Dubuque, Iowa, seeks a Slot Supervisor to oversee operations on the slot floor. Responsibilities include supervising staff, training Slot Attendants, ensuring compliance with gaming regulations, and maintaining a customer-friendly environment. The ideal candidate has at least six months of relevant experience, excellent communication skills, and the ability to maintain a friendly rapport with customers and employees. A valid gaming license is required.

Formación

• Minimum 21 years of age required.
• Six months of experience in a similar position preferred.
• Knowledge of gaming regulations and company policies.
• Ability to carry and communicate by two-way radio.
• Able to stand and walk for extended periods.

Responsabilidades

• Maintain and supervise slot floor operations.
• Assist in training and coaching Slot Attendants.
• Perform minor machine maintenance.
• Document cash transactions and jackpot payouts.

Conocimientos

Communication skills

Customer service skills

Descripción del empleo

A leading gaming establishment in Dubuque, Iowa, seeks a Slot Supervisor to oversee operations on the slot floor. Responsibilities include supervising staff, training Slot Attendants, ensuring compliance with gaming regulations, and maintaining a customer-friendly environment. The ideal candidate has at least six months of relevant experience, excellent communication skills, and the ability to maintain a friendly rapport with customers and employees. A valid gaming license is required.