Slot Floor Lead - Operations & Guest Experience

Diamond Jo Dubuque; Dubuque (IA); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading gaming establishment in Dubuque, Iowa, seeks a Slot Supervisor to oversee operations on the slot floor. Responsibilities include supervising staff, training Slot Attendants, ensuring compliance with gaming regulations, and maintaining a customer-friendly environment. The ideal candidate has at least six months of relevant experience, excellent communication skills, and the ability to maintain a friendly rapport with customers and employees. A valid gaming license is required.

Qualifications

• Minimum 21 years of age required.
• Six months of experience in a similar position preferred.
• Knowledge of gaming regulations and company policies.
• Ability to carry and communicate by two-way radio.
• Able to stand and walk for extended periods.

Responsibilities

• Maintain and supervise slot floor operations.
• Assist in training and coaching Slot Attendants.
• Perform minor machine maintenance.
• Document cash transactions and jackpot payouts.

Skills

Communication skills

Customer service skills

Job description

A leading gaming establishment in Dubuque, Iowa, seeks a Slot Supervisor to oversee operations on the slot floor. Responsibilities include supervising staff, training Slot Attendants, ensuring compliance with gaming regulations, and maintaining a customer-friendly environment. The ideal candidate has at least six months of relevant experience, excellent communication skills, and the ability to maintain a friendly rapport with customers and employees. A valid gaming license is required.