Slot Floor Attendant: Payouts, Guest Service & Tech Help

Lakeside Hotel Casino; Osceola (IA); On-site; USD 19,000 - 25,000; Full time

Job summary

Lakeside Hotel Casino in Osceola, IA is seeking a detail-oriented slot teller to ensure accurate payout of jackpots and complete all related paperwork. You will maintain a visible presence on the casino floor to assist guests in reading machines and understanding payouts, while upholding safety and cash-handling procedures.

Requirements include a High School Diploma or GED, English communication skills, basic math, and Microsoft Office proficiency.

Qualifications

• High school diploma or GED required.
• Ability to communicate in English.
• Basic math skills and cash handling accuracy.

Responsibilities

• Accurately paying out all slot machine jackpots and completing all paperwork.
• Servicing minor slot machine malfunctions.
• Performing basic preventative machine maintenance.
• Verifying change bank impress totals and completing related paperwork.
• Maintaining a constant presence on the casino floor to assist guests with machine usage.

Skills

English communication

Basic math skills

Customer service mindset

Education

High School Diploma or GED

Iowa Racing and Gaming Commission License required

Tools

Microsoft Office

Job description

Lakeside Hotel Casino in Osceola, IA is seeking a detail-oriented slot teller to ensure accurate payout of jackpots and complete all related paperwork. You will maintain a visible presence on the casino floor to assist guests in reading machines and understanding payouts, while upholding safety and cash-handling procedures.

Requirements include a High School Diploma or GED, English communication skills, basic math, and Microsoft Office proficiency.