SLOT SERVICE REPRESENTATIVE

PENN Entertainment, Inc.; Mississippi; Presencial; USD 40 000 - 68 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Resumo da oferta

PENN Entertainment, Inc. is seeking a Slot Floor Associate in Mississippi to ensure accurate paperwork, monitor slot floor activity, and interact with guests to resolve issues while complying with regulatory requirements and safeguarding assets.

Initial salary placement is based on experience and will be part of a Total Rewards package including day-one medical coverage, a 401(k) match, an annual bonus, paid time off, and career growth opportunities in a fast-paced gaming environment.

Qualificações

• High school diploma or equivalent
• Good communication skills
• Computer applications skills
• Physically mobile with ability to push, pull, lift up to 25 lbs.

Responsabilidades

• Document all paperwork (logs, jackpot tickets, W2G’s) completely and accurately.
• Ensure regulatory compliance on the Slot Floor and monitor activity on the floor.
• Interact with Guests to address complaints, resolve problems and promote goodwill.
• Perform Jackpot payouts properly according to department standards and safeguard company assets.
• Perform miscellaneous tasks as required and comply with MS Gaming regulations.

Conhecimentos

Good communication

Computer applications

Formação académica

High school diploma or equivalent

Descrição da oferta de emprego

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.

• Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position.
• Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Ensures that all paperwork i.e.; logs, jackpot tickets, W2G’s are documented completely and accurately.
• Ensures regulatory compliance in all transactions on the Slot Floor. Monitors Slot Floor constantly.
• Interacts with Guests to address complaints, resolve problems and to promote goodwill. Performs minor maintenance on Slot machines.
• Performs Jackpot payouts properly according to department standards. Safeguards the assets of the company.
• Performs miscellaneous tasks as required or requested. Performs all duties according to MS Gaming regulations as it pertains to the segregation of duties. Other duties may be assigned.

Requirements

• High school diploma or equivalent
• Good communication skills
• Computer applications skills
• Length of time in position to become proficient
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces