Gaming (Slot) Technician - Full-Time

PENN Entertainment, Inc.; United States; In loco; USD 25.000 - 39.000; Tempo pieno

Vantaggi offerti da questo lavoro

Day-one medical coverage

401(k) matching

Annual performance bonus

Descrizione del lavoro

PENN Entertainment, Inc. is seeking a Slot Technician to join our team. You will work on slot machines, performing maintenance, troubleshooting, and repairs while keeping guests entertained and safe.

You should be able to stand for long shifts, lift up to 100 pounds, and communicate clearly in English. Prior experience with ACSC/SDS/CDS systems is preferred; high-energy, customer-focused attitude required.

Competenze

• High school diploma or GED and 1–6 months related experience
• Electronic/mechanical troubleshooting with test equipment experience
• Excellent interpersonal and communication skills in English
• Ability to stand and walk for entire shift and lift up to 100+ pounds

Mansioni

• Foster a fun environment for guests and coworkers
• Maintain and repair slot machines and ensure functionality
• Operate slot maintenance system
• Interact with Slot Operations personnel and guests during repairs
• Assist in stocking parts and performing preventative maintenance

Conoscenze

Outgoing personality

Customer service

English fluency

Communication skills

Teamwork

Formazione

High school diploma or GED

Strumenti

ACSC/SDS/CDS systems

Descrizione del lavoro

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Benefits

• Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.
• Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position.
• Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Responsible for fostering a fun environment
• Responsible for being a gracious host to all guests and co-workers
• Ensures regulatory compliance with all aspects of slot machine maintenance i.e.; moves, conversions, and repair
• Ensures functionality of the slot maintenance system
• Interacts with Slot Operations personnel and Guests while repairing slot machine functions
• Previous Slot System experience with ACSC, SDS, CDS etc. preferred
• Work on special projects as assigned
• Assist in maintaining adequate stock of parts necessary for repairs
• Perform preventative maintenance: clean, inspect, adjust, and test various machine parts
• Perform floor maintenance: trouble shoot and repair machine malfunctions and system problems as they occur during gaming
• Assist customers with questions and complaints regarding slot machines
• Provide answers and explanations, and rectify problems as appropriate
• Must have an outgoing, energetic and enthusiastic attitude
• Must enjoy hosting others

Requirements

• Must have an outgoing, energetic and enthusiastic attitude
• Must be comfortable initiating conversations and creating a fun environment with our guests
• High school diploma or general education degree (GED); One to six months related experience and/or training; or equivalent combination of education and experience
• Electronic/mechanical troubleshooting and use of electronic test equipment experience required (ex: board testers, multi-meters, o-scopes)
• Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors
• Must possess excellent interpersonal skills
• Good oral and written communication skills, must be fluent and literate in English
• Ability to stand and walk for entire shift and mobility to move easily around entire property
• Must be able to listen and respond to visual and aural cues
• Must be able to tolerate areas containing second hand smoke, varying noise and temperature levels, illumination, vibration, crowds, and air quality
• While performing the duties of this job, the team member is regularly required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls. The team member frequently is required to talk or hear. The team member is occasionally required to reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move more than 100 pounds. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision