Slot Operations Lead — Shift Manager

Presque Isle Downs & Casino; Erie (Erie County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance (Vision & Dental)

Paid Time Off

401k with Company Match

Company Stock Purchase Plan

Team Member Engagement

Team Member Referral Plan

Job summary

Presque Isle Downs & Casino is hiring for a Dual Rate Slot Supervisor/Shift Manager in Erie, PA. The role oversees the Slots team on the shift, ensuring staffing, compliance, and high-quality guest service on the casino floor.

Responsibilities include enforcing policies, handling guest concerns, and maintaining accurate shift documentation and slot/ sportsbook operations knowledge, with a focus on confidentiality and integrity.

Qualifications

• High school diploma or equivalent required.

Responsibilities

• Lead and supervise slot operations on shift while delivering top-tier customer service.

Job description

Presque Isle Downs & Casino is hiring for a Dual Rate Slot Supervisor/Shift Manager in Erie, PA. The role oversees the Slots team on the shift, ensuring staffing, compliance, and high-quality guest service on the casino floor.

Responsibilities include enforcing policies, handling guest concerns, and maintaining accurate shift documentation and slot/ sportsbook operations knowledge, with a focus on confidentiality and integrity.