Part-Time Slot Services Associate – Guest Experience

Churchill-Downs-Inc

Millcreek Township (PA)

On-site

USD 17,000 - 22,000

Part time

4 days ago

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Benefits offered by this job

Health insurance

Paid Time Off

401k with company match

Stock Purchase Plan

Team Member Engagement

Referral Plan

Job summary

Presque Isle Downs & Casino in Erie, PA is seeking a Part-Time Slot Services Representative to deliver a great casino experience. You will assist guests with slot play and sports wagering kiosks, troubleshoot minor issues, position seating, and provide hand-pay services.

The role emphasizes excellent guest service, the ability to work nights, weekends, and holidays, and obtaining required licensing to operate in a regulated gaming environment.

Qualifications

Must be at least 18 years old.
100% customer service focused.
Must obtain appropriate licensing.

Responsibilities

Instruct guests in playing slots.
Instruct guests in placing sports wagers on self-serve kiosks.
Position vacant seating as close to machines as possible.
Fix minor paper and machine problems with slots and kiosks.
Render hand pays and jackpots to guests.
Other duties as assigned.

Skills

Customer service

Interpersonal skills

Fast-paced environment

Shift flexibility

Education

High school diploma

Job description

The role emphasizes excellent guest service, the ability to work nights, weekends, and holidays, and obtaining required licensing to operate in a regulated gaming environment.

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