Cage Operations Lead — Casino Cash Control

Presque Isle Downs & Casino; Erie (Erie County); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Health insurance

401k with Company Match

Company Stock Purchase Plan

Paid Time Off

Team Member Engagement

Job summary

Presque Isle Downs & Casino seeks a Cage Supervisor in Erie, PA to oversee Cashiers, Player Services Reps, and Bankers/Player Services Reps. You will enforce policies, ensure internal controls, and maintain strong customer relations while supervising banking and payout activities.

The role requires supervisory experience, knowledge of AML procedures, and licensing with the Pennsylvania Gaming Control Board. Strong computer skills and reporting responsibilities are essential.

Qualifications

• High School Diploma or equivalent; college degree preferred.
• Two years of supervisory/management experience required or equivalent casino experience.
• Must be able to obtain and maintain appropriate licensing from the Pennsylvania Gaming Control Board.
• Knowledge and ability to evaluate internal controls.

Responsibilities

• Supervise jackpot payouts and related tax forms, table fills and credits, slot counter checks and wagering transactions.
• Monitor cash levels in all Cage locations and supervise large payouts by staff.
• Document attendance, prepare corrective action documentation, and review employee files with the Cage & Credit Administrator.
• Prepare cashier transfers and end-of-shift balancing; manage chip inventory and movement.
• Ensure AML compliance and safety of casino operations; handle credit applications and related reports.

Skills

Supervisory experience

Cage operations

AML compliance

Cash handling

Microsoft Office

Education

High School Diploma or equivalent

College degree preferred

Tools

Pennsylvania Gaming Control Board license

MS Office

Spreadsheets

Email / Internet

Job description

Presque Isle Downs & Casino seeks a Cage Supervisor in Erie, PA to oversee Cashiers, Player Services Reps, and Bankers/Player Services Reps. You will enforce policies, ensure internal controls, and maintain strong customer relations while supervising banking and payout activities.

The role requires supervisory experience, knowledge of AML procedures, and licensing with the Pennsylvania Gaming Control Board. Strong computer skills and reporting responsibilities are essential.