Slot Floor Supervisor — Growth, Training & Benefits

Theoceanac; Atlantic City (NJ); Hybrid; USD 53,000 - 61,000; Full time

Benefits offered by this job

Free meal on shift

Training & Development

Health Care Plan

Retirement Plan

Life Insurance

Paid Time Off

Job summary

Ocean Casino Resort in Atlantic City, NJ is seeking a Slot Supervisor to organize and coordinate daily shift activities, customer relations, and gaming equipment handling.

The role requires at least two years of slot operations experience with supervisory experience in a casino, strong English communication, and flexibility to work holidays and weekends. Benefits include free shift meals, health plan, retirement, and paid time off.

Qualifications

• Two years of Slot Operations experience required with supervisory experience in a casino.
• Must be able to speak, read and write English.

Responsibilities

• Extends complimentary services to players when appropriate and within established guidelines.
• Amicably resolve customer related problems in a fast-paced environment.
• Complies with all New Jersey regulatory requirements.
• Maintains confidentiality of Ocean Casino Resort trade secrets and proprietary information.
• Ensures activities reflect company policies and CCC/DGE regulations.
• Issues checks for hand pay jackpots and verifies jackpot and cash transactions.
• Circulates area and observes staff, providing feedback and identifying training needs.
• Educates guests on card functionality and club membership advantages.
• Oversees distribution of work tools and keys to gaming assets and maintains integrity of gaming activity.

Skills

Slot Operations

Supervisory Experience

Customer Service

English Proficiency

Education

High School diploma or equivalent

Job description

Ocean Casino Resort in Atlantic City, NJ is seeking a Slot Supervisor to organize and coordinate daily shift activities, customer relations, and gaming equipment handling.

The role requires at least two years of slot operations experience with supervisory experience in a casino, strong English communication, and flexibility to work holidays and weekends. Benefits include free shift meals, health plan, retirement, and paid time off.