Slot Operations Supervisor - Guest Experience & Compliance

Ocean Casino Resort; Atlantic City (NJ); On-site; USD 53,000 - 60,500; Full time

Benefits offered by this job

Free meal on shift

Training & Development

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off

Job summary

Ocean Casino Resort is seeking a Slot Supervisor to manage personnel and customer relations in a fast-paced casino environment. Responsibilities include overseeing gaming operations, ensuring compliance with regulatory requirements, and enhancing the guest experience. Ideal candidates will have two years of Slot Operations experience, with at least one year in a supervisory role. Benefits include a health care plan, retirement plan, free meals, and paid time off. The position offers a competitive salary of $53,000-$60,500 annually.

Qualifications

• High School diploma or equivalent preferred.
• Two years of Slot Operations experience required, including supervisory experience.
• The ability to speak, read, and write in English.

Responsibilities

• Organize and coordinate personnel and customer relations activities.
• Resolve customer-related problems in a fast-paced environment.
• Comply with all New Jersey regulatory requirements.
• Monitor service teams and assess training needs.

Skills

Customer relations

Problem-solving

Regulatory compliance

Communication

Education

High School diploma or equivalent

Job description

Ocean Casino Resort is seeking a Slot Supervisor to manage personnel and customer relations in a fast-paced casino environment. Responsibilities include overseeing gaming operations, ensuring compliance with regulatory requirements, and enhancing the guest experience. Ideal candidates will have two years of Slot Operations experience, with at least one year in a supervisory role. Benefits include a health care plan, retirement plan, free meals, and paid time off. The position offers a competitive salary of $53,000-$60,500 annually.