Slot Floor Supervisor - Growth, Day-One Benefits

PENN Entertainment, Inc.; St. Louis (MO); On-site; USD 40,000 - 56,000; Full time

Job summary

PENN Entertainment, Inc. in Missouri is seeking a Slot Supervisor to lead daily operations, guide staff, and ensure guest satisfaction across shifts.

You will manage scheduling, monitor performance and profits, support compliance, and uphold security of slot machines while delivering top-tier customer service.

This full-time role requires flexibility, strong communication, and knowledge of slot systems; experience in casino environment preferred.

Qualifications

• Proven ability to lead and coach a team.
• Excellent written and verbal communication skills.
• Experience with slot operations and casino environment.

Responsibilities

• Provide guidance and daily supervision to staff in the department.
• Coordinate scheduling with the manager to meet guest satisfaction.
• Support compliance with departmental budgets.
• Promote and uphold superior customer service standards.
• Ensure the security of Slot machines and gaming equipment.
• Authorize/verify jackpot payments as required.
• Notify Slot Technicians of any technical issues.
• Maintain confidentiality in departmental and company matters.
• Adhere to regulatory compliance and report potential issues.

Skills

Leadership

Customer service

Scheduling

Budget compliance

Communication

Tools

Microsoft Excel

Slot operating systems

Job description

PENN Entertainment, Inc. in Missouri is seeking a Slot Supervisor to lead daily operations, guide staff, and ensure guest satisfaction across shifts.

You will manage scheduling, monitor performance and profits, support compliance, and uphold security of slot machines while delivering top-tier customer service.

This full-time role requires flexibility, strong communication, and knowledge of slot systems; experience in casino environment preferred.